When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death, then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

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Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

I found Levertons exceptionally professional and caring throughout our experience when arranging and attending my Father's funeral. I would like to give special thanks to Lorna, the office manager at their Kentish Town branch, for her empathy and kindness. I would also like to thank Barry and Scott, who I know personally and the other pall bearers in attendance, who were wonderful. Thank you Levertons.

Review by Karen R left on 13 Apr 2026

TRUSTist

A massive thank you to this funeral directors and Lorna especially for helping plan my father’s funeral. I was all over the place and unsure or what had to be done and she made myself and my family feel so comfortable and reassured. Thank you massively, we are very grateful for your services! ❤️

Review by Shy P left on 09 Apr 2026

Google

At a really difficult time, Leverton & Sons were the perfect balance of compassion and practicality. They made the whole process of burying a loved one smooth and as easy as it could possibly be.

Review by Al E left on 04 Apr 2026

Google

James Green at Leverton's did an outstanding job for us at a very difficult time for the family. He was kind and empathetic but also, importantly, efficient and practical. He did what he said he would do when he said he would do it and was flexible when we wanted to make changes. I highly recommend them. Ru Bhugra

Review by aruna b left on 01 Apr 2026

Google

Craig at Leverton & Sons was incredibly professional and helpful with funeral arrangements. Craig went above and beyond to sort the arrangements to be made swiftly and seamelessly as possible.

Review by Ria H left on 01 Apr 2026

TRUSTist

This is a trusted business and over the last 20 years or more my family has hired Levertons for several funerals. They have always been great. They know how to handle things sensitively and professionally. I did not “shop around” when we recently organised the funeral at a nearby church for my mum. When the church knew we were using Levertons they were glad to hear it, saying they are “by far the best”. Everyone we spoke to and dealt with was kind and thoughtful and they helped us make the best of a sad day.

Review by Tom B left on 31 Mar 2026

Google

We recently entrusted Leverton and Suns with arranging my wife’s funeral, and I cannot express enough how grateful I am for their care, professionalism, and compassion during such a difficult time. From our very first interaction, they handled everything with sensitivity and respect. They took the time to listen to our wishes and ensured every detail was carried out exactly as we hoped. Their calm guidance made an incredibly emotional process much more manageable. On the day of the service, everything was organised flawlessly. The team conducted themselves with dignity and kindness, creating a peaceful and respectful atmosphere that truly honoured my wife’s memory. I am deeply appreciative of the support we received and would wholeheartedly recommend Leverton and Sons to anyone in need of their services. Their kindness and professionalism made a lasting impression on me and my family.

Review by Masoud K left on 30 Mar 2026

TRUSTist

We are very grateful for the care and professionalism shown throughout this difficult time. From the outset, everything was handled with a calm, kind, and reassuring manner, which made a real difference to us as a family. The process was clear and well managed, with each step explained carefully. Transitions between staff were seamless, and nothing was lost along the way – every detail and request was picked up and carried through. We felt fully supported in our decisions, and our wishes were respected and followed exactly. The day itself ran very smoothly, from the journey from home to the service, and onwards. The team were flexible and responsive, accommodating our requests within what is always a short and emotional timeframe. We would also like to mention the flowers the funeral directors arranged with the florist, were exactly as we had hoped – natural, with beautiful spring colours. We are especially thankful to Lorna and Camilla for their gentle, thoughtful approach. Their care helped us through a very difficult time.

Review by j b left on 27 Mar 2026

TRUSTist

They were fantastic. They made this difficult process, alot less difficult. Handling many things that would have otherwise been more on the families plate. For them I am grateful and would recommend them to everyone.

Review by Conkibon left on 26 Mar 2026

Google

We chose Levertons after speaking with three other local funeral directors, and we were not disappointed. Drew Rush was a model of professionalism, supportive throughout, with constructive and empathetic suggestions for arrangements for my sister's funeral. He was a most reassuring presence before, during, and after the ceremony. I would not hesitate in recommending the Company and Drew Rush in particular to anyone who finds themselves in the (generally) unfamiliar position of organising a funeral for a loved one at short notice.

Review by Robert S left on 26 Mar 2026

TRUSTist

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