When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death, then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

Leverton &sons was fantastic though out the whole process of funeral arranging done fantastic with all mums flowers they took mum from hospital within 24 hrs they took really good care of mum the embalmer is fantastic they done brilliant made mum look like her actual picture before mum passed; day of funeral the haust drivers n limo drivers very respectful men done us proud I would highly recommend using this company I can't thank them enough they took care of me n my sister as well whilst grieving 5* and lots of respect to them all again thank you so much ❤ Antonia&nicola

Review by Antonia D left on 03 Feb 2026

Google

I cannot thank Leverton Funeral Directors enough, and especially Lorna and her team, for the care, compassion, and professionalism they showed our family at such a difficult time. From the very beginning, Lorna made what felt like an overwhelming process feel manageable. Every step was handled with kindness, patience, and genuine consideration, always taking the time to explain things clearly and never rushing us. Nothing ever felt like too much trouble, and we were always treated with dignity and respect. The whole team showed constant care not just for the arrangements, but for us as a family. Their attention to detail and thoughtful support made a truly painful time that little bit easier to navigate, and for that I will always be grateful. I would wholeheartedly recommend Leverton Funeral Directors to anyone needing compassionate, reassuring support during the loss of a loved one. Lorna and her team truly go above and beyond.

Review by sergio d left on 03 Feb 2026

Google

I cannot thank Leverton Funeral Directors enough, and especially Lorna and her team, for the care, compassion, and professionalism they showed our family at such a difficult time. From the very beginning, Lorna made what felt like an overwhelming process feel manageable. Every step was handled with kindness, patience, and genuine consideration, always taking the time to explain things clearly and never rushing us. Nothing ever felt like too much trouble, and we were always treated with dignity and respect. The whole team showed constant care not just for the arrangements, but for us as a family. Their attention to detail and thoughtful support made a truly painful time that little bit easier to navigate, and for that I will always be grateful. I would wholeheartedly recommend Leverton Funeral Directors to anyone needing compassionate, reassuring support during the loss of a loved one. Lorna and her team truly go above and beyond.

Review by Sergio D left on 03 Feb 2026

TRUSTist

Excellent And Brillant Service, Lorna was very helpful through this difficult time I recommend Leverton as they have a Top Notch service

Review by Ol M left on 03 Feb 2026

Google

Kathryn and Kirsty were excellent in arranging my brother’s funeral and looking after us. Everything went so smoothly and the Funeral itself was carried out with both dignity and efficiency.The friendly and personal touch was always there and I shall always be grateful for their care and understanding. I cannot recommend Leverton and Sons too highly. Roger Leslie

Review by Roger L left on 02 Feb 2026

Google

Excellent service. I have been really satisfy for all services provided by Leverton & Sons Ltd. I really recommend

Review by Maurizio P left on 02 Feb 2026

Google

My aunt died quite unexpectedly and although I had been to funerals organised by Levertons before this was the first time I had to arrange one myself. I was nervous about meeting my aunt’s requests but Michael at Levertons made sure everything she wanted was catered for and we all as a family were left feeling completely safe and confident that my aunts requests were being met. On the day of the funeral everyone from Levertons was professional extremely polite and respectful. Grief is personal and organising a funeral can be daunting but Levertons gave us a highly professional service while also showing kindness and compassion at an extremely difficult time. This was something as a family we are all very grateful for

Review by Joanna R left on 01 Feb 2026

Google

Levertons conducted the funeral for my late mother and shortly afterwards one for my late father. Mr Drew Rush from their Golders Green office was exceptional helpful: quietly explaining the decisions needed to my father, me and my siblings, allowing us the time to work through the logistics and helping us to hold a lovely set of services. No level of strange request seemed to phase him, and he was exceptionally resourceful. The organisation on the days was exemplary. I would wholeheartedly recommend Levertons.

Review by jamie c left on 31 Jan 2026

Google

Levertons conducted the funeral for my late mother and shortly afterwards one for my late father. Mr Drew Rush from their Golders Green office was exceptional helpful: quietly explaining the decisions needed to my father, me and my siblings, allowing us the time to work through the logistics and helping us to hold a lovely set of services. No level of strange request seemed to phase him, and he was exceptionally resourceful. The organisation on the days was exemplary. I would wholeheartedly recommend Levertons.

Review by Jamie C left on 31 Jan 2026

TRUSTist

Mark at Levertons helped me with every detail of creating a wonderful service for the late Rajesh (Kiki). I felt nothing was too much trouble and the attention to detail was excellent. Communication and compassion was just what I needed during this difficult time. Thank you Mark for understanding and being so kind.

Review by Sally W left on 30 Jan 2026

Google

The Good Funeral Guide 2025
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Selected Independent Funeral Homes
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