Death in Professional Care

What to do

The Hospital bereavement or family liaison officers will offer you emotional support and practical advice about what to do next. They will provide you with:

  • The Medical Certificate for the cause of death.
     
  • Contact details for the nearest Registry Office, so that you can register the death.
     If the death is sudden or unexpected it may be referred to a coroner. Find out more about this here.
You should:
  • Contact us so we can liaise with the hospital or care home to make the necessary arrangements for you.
     
  • Register the death within 5 days, but you may contact us or come to see us beforehand if you would like to discuss the funeral arrangements.  Registration is usually at the Registry Office closest to the place of death. The registration should be done by a relative or the executor of the will. Please be aware that many Registry Offices require you to make an appointment.
     
  • Provide us with a Certificate for Burial or Cremation (Green Certificate) supplied by the Registry Office to enable us to take the deceased into our care.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

Fantastic everything we wanted was done nothing put them out there way they did everything we asked for my mam was well looked after amazing people and very helpful

Review by Stacey K left on 28 Nov 2023

TRUSTist

Lorna was great and very professional, we had a lovely service. She listened to what we wanted and carried it out accordingly. Thanks to all the team

Review by Ann S left on 28 Nov 2023

Google

The relatively sudden death of my best friend who was 48 years old was one of the hardest things to bear. Levingtons made arranging his funeral so easy, the staff felt like friend who listened and understood with no pressures I’d like to thank pippa and Michael for bringing comfort at such an awlful time. Keep up the good work and never change

Review by Peter C left on 25 Nov 2023

TRUSTist

I was very impressed from first to last with the way in which Kathryn at Leverton handled the arrangements. Very sensitive and professional indeed.

Review by Paul G left on 24 Nov 2023

TRUSTist

Levertons dealt with the funeral of our dear aunt with respect and tenderness. Kathryn at the Hampstead branch was very helpful and personable and explained the process and was considerate of our wishes. She communicated regularly and was there on the day to assist and reassure.

Review by Anne S left on 10 Nov 2023

Google

With respect and tenderness. Kathryn at the Hampstead branch was very helpful and personable and explained the process and was considerate of our wishes. She communicated regularly and was there on the day to assist and reassure.

Review by Anne S left on 10 Nov 2023

TRUSTist

I had a very positive experience with Leverton in Belsize Park. Kathryn made the whole experience of organising my husband’s funeral very easy, and in assisting me to obtain the desired ceremony. The result was faultlessly beautiful.

Review by Alice F left on 07 Nov 2023

TRUSTist

Dear Kathryn, Thank you for your invaluable care and support during the dark days following Richard’s passing. You were a great comfort to us as a family and your ability to coordinate all the various aspects involved was nothing short of a miracle. The funeral, although traumatic, went smoothly. We received nothing but wonderful comments from all involved. We send you very best wishes.

Review by Julie R left on 06 Nov 2023

TRUSTist

The service that Levertons (Golders Green) provided, cannot be faulted. From beginning to end and through every aspect of the arrangements, they were: professional, supportive, kind and extremely patient. I would recommend this company very highly

Review by Catherine D left on 23 Oct 2023

Google

Kathryn was brilliant - she was thorough, efficient, friendly - everything from preparation to the actual day went very well. It was so nice that this old, established firm, continued to serve their customers with a personal touch. Can't recommend more. Thank you Kathryn!

Review by Kumiko M left on 18 Oct 2023

TRUSTist

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