When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death, then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.
Helpful Links and Documents
It is our job to give you as much information as you need. Here, you can find a full list of documents to download along with organisations and charities that can help you and your specific circumstances.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

Review by Andrew W left on 02 Dec 2025

TRUSTist

We are very appreciative of Leverton's (James's) guidance and arrangements for my late Aunt's Service. Family and friends commented on how the Service would have been exactly what my Aunt wished for.

Review by Gavin J left on 01 Dec 2025

Google

Vey kind and understanding, we as a family was very satisfied with the service.

Review by paul left on 01 Dec 2025

Google

Levertons were extremely professional and helpful throughout the process of organising my father’s funeral. Their guidance and attention throughout was greatly appreciated. I have no hesitation in recommending them.

Review by Melanie G left on 01 Dec 2025

Google

Carmel was really helpful throughout the whole process of organising my sister's funeral. She liased with great care to detail with both myself and my parents and we were very happy with the professional service from Levertons.

Review by Sally O left on 01 Dec 2025

TRUSTist

Professional, considerate, helpful advice and service. Highly recommended

Review by Brian G left on 01 Dec 2025

Google

I chose Levertons to arrange my wife's funeral purely on the basis of recognising the name, and I am glad that I did so. Everything went very smoothly and it was obviously a very professional operation. I was particularly grateful for their recommendation of a humanist celebrant, Kate Hobson, who exceeded my expectations.

Review by David W left on 01 Dec 2025

Google

Our family came to Leverton & Sons for dad's funeral after being let down by another funeralcare company. From start to finish, Lorna at the Kentish Town branch was kind, caring and professional - giving us complete peace of mind and comfort that arrangements were in good hands. No question or request was too much and I wouldn't hesitate to recommend this company to anyone.

Review by Karen M left on 19 Nov 2025

Google

Perfect they were so helpful and empathetic I would recommend them to anyone

Review by Nalan B left on 18 Nov 2025

Google

What a caring and considerate team at Leverton's Kentish Town. From the start, Lorna could not do enough to help with my aunt's funeral arrangements. She has been so kind and gentle, never making me feel rushed or unheard. The quality of the floral wreaths was excellent, just as Lorna described them. Since I do not live locally, I found Lorna went out of her way to make sure everything was perfect. Also, a thank you to Bill and his team, who were with us on the day. You eliminated so much of the stress, on an emotional day. Thank you to Leverton's, a first class professional funeral service, complete with care and consideration. Would recommend highly.

Review by Karen P left on 18 Nov 2025

Google

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