When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death , then call us.
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Death in professional care
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
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Registry Offices
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
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When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
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Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
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Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.
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Helpful Links and Documents
It is our job to give you as much information as you need. Here, you can find a full list of documents to download along with organisations and charities that can help you and your specific circumstances.
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What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need Us Now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

We recently had a funeral with Levertons and as a family we were astonished by the impeccable service they provided. Their professionalism, support, dignity and overall knowledge was fantastic. Our family member Janet had pre paid her own funeral and this was a seamless service with no hidden fees. Deborah was so professional and polite and approachable that it made their service Ben better. Deborah's knowledge was second to none and made the whole process easier. Out family have been using Levertons for many years - over 25 years and this is why our family continues to to use their service..

Review by Siobhan C left on 03 Sep 2025

TRUSTist

I went with Leverton as I really had no idea where to start with planning a funeral, and a family member had used their services previously. Michael was enormously helpful at a very stressful time, making everything super easy for me when I had no idea how things worked. He was always at the end of an email with a quick reply whatever the question or request. On the day, the funeral service was really lovely and well run. All their arrangements went super smoothly and they accommodated whatever request we had. If you’re anything like I was (doing this for the first time, at a bit of a loss, and just wanting some kind help planning a good funeral) I highly highly recommend Leverton.

Review by Phoebe R left on 03 Sep 2025

Google

I cannot praise Leverton and Sons highly enough. The professionalism, organisation and empathy they showed in organising my mother's funeral was of the highest standard. There was incredible attention to detail and the service was flawless. A huge thank you to all involved.

Review by Christian A left on 02 Sep 2025

Google

This has got to be the worst florists I’ve ever been to.

Review by Paul W left on 31 Aug 2025

Google

I made my initial appointment with Lorna Walkden at Kentish Town Branch. My friend had passed very unexpectedly. Lorna made the whole Process easy for me to understand. Could not recommend Leverton & Sons enough.

Review by Angel left on 17 Aug 2025

Google

Myself and family had exceptional service from Leverton & Sons. Very pleased and thankful for Lorna who helped guide me through the options with ease. Also much appreciation for the celebrant chosen for us Mr Andrew Pavlibeyi and the prompt and professional drivers. We would highly recommend Leverton & Sons services to anyone in need.

Review by David P left on 15 Aug 2025

Google

Lorna really made the whole expirience of organising my sons viewings and funeral very meaningful. She held me when my world fell apart and helped me piece together detailed tributes to honour my son Jamie. She was available in person, on the phone and via email when ever I needed. The funeral was beautiful. She made the hardest most painful time of my life very touching. Every detail was included and I felt guided and supported to make choices at my speed.

Review by Itahisa A left on 15 Aug 2025

TRUSTist

Leverton conducted both my parents’ funerals. Deborah is a consummate professional and their service was faultless throughout on both occasions. Thank you.

Review by Richard H left on 09 Aug 2025

TRUSTist

Review by Ellen B left on 07 Aug 2025

Google

James was sincere and responsive to our needs throughout. There was genuine integrity in their service they went above and beyond what I expected.

Review by Chris D left on 07 Aug 2025

Google

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