Last updated 27.07.2021
In light of the Covid-19 pandemic, we want to provide you with an update of the current services that we can offer you when arranging a funeral.
On Monday 19th July 2021, the Government removed all previous Covid restrictions. As a company we have reviewed our procedures and consulted professional bodies and our own staff in order to find a new safe and sustainable way of working. We no longer have the framework that mandatory rules previously offered. We hope the information we give you when arranging a funeral is helpful and guides you through the measures we have decided to keep in place to keep our staff and clients as safe as possible while returning to a service which is as near normal as possible.
What to do when someone dies
Registering the death
You will be required to register the person’s death by telephone with the registry office closest to the place of death. The registration should be done by a relative or an executor and will be by appointment only. This form outlines the information required by the registrar to help you prepare. Registrars can email the Certificate for Burial or Cremation (Green certificate) to firstname.lastname@example.org.
Once you have registered the death, we can handle all the arrangements for you or help guide and advise you.
Making funeral arrangements
When meeting with us in person we would ask you to still wear a mask please if you are happy to do so. If you would feel more comfortable, or for your own convenience, we are also still able to make all arrangements by phone and email and will do so with the usual care and attention you expect from us. A full list of contact details can be found here. We can also make arrangements using the online video platform Zoom should you wish.
Following the fitting of a specialist hygiene screen separating the driver and mourners, we are now able to provide limousines for up to six mourners and there are no requirements to wear face coverings.
Churches and Crematoriums and Cemetery Chapels are now operating at full capacity and mourners are no longer required to wear face coverings, though this remains a matter of personal choice. For those mourners unable to attend. live webcasting/streaming is available alongside the facility to provide recordings of services.
We are here for you and will continue to provide transparency, our utmost care and attention and professionalism during this time. As always if there are any further changes we will ensure we update you.