When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death, then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

I required a cremation. James at the Camden office looked after us & did an excellent job. From which coffin, cars, & at the CrematoriumI was also put in touch with a celebrant Ruby , she visited me at home and took details of everything which needed to be read . James Ruby & myself liaised via email which was very helpful

Review by Sylvie F left on 07 May 2026

TRUSTist

Spoke with James & he was very helpful, requested a celebrant & Ruby was given my number to contact me.From the first meeting with James through to the Cremation everything run smoothly. They were very attentive to all details. I would highly recommend Leverton &sons . Thank you all once again.

Review by Sylvia F left on 07 May 2026

Google

My experience with Leverton & Sons was first class. Both Deborah and Samantha were very engaging, efficient and proactive throughout the process from start to finish. All my questions and requests were answered/actioned promptly. I was very impressed with the celebrant suggested by Deborah. The day of the funeral went very smoothly without a hitch. I cannot recommend them more highly.

Review by Sam W left on 06 May 2026

Google

We had such excellent care from Craig Parker at Leverton's. Craig was professional, sensitive and warm, and gave us plenty of time to plan the day. He helped us with many details including recommendations for music and flowers, and gave a good list celebrants for us to choose from. We felt very well supported and confident that everything would go smoothly, which it did. We gave Mum a fitting send off. We would wholeheartedly recommend this company.

Review by Juliet M left on 25 Apr 2026

Google

I had chosen a different funeral director and they turned out to be appalling so I switched to Levertons. What a difference! James guided me through every step. He was kind and professional and got me through what was a very painful process. I have no hesitation in recommending Levertons. Thank you

Review by Bernadette F left on 20 Apr 2026

TRUSTist

Thoughtful caring and professional service

Review by Debra H left on 19 Apr 2026

Google

It's never easy organising a funeral for a family member but Kathryn made the whole process simple and hassle free. It was good to have someone so easy to talk to, she was always happy to help.

Review by Greg T left on 18 Apr 2026

Google

I found Levertons exceptionally professional and caring throughout our experience when arranging and attending my Father's funeral. I would like to give special thanks to Lorna, the office manager at their Kentish Town branch, for her empathy and kindness. I would also like to thank Barry and Scott, who I know personally and the other pall bearers in attendance, who were wonderful. Thank you Levertons.

Review by Karen R left on 13 Apr 2026

TRUSTist

A massive thank you to this funeral directors and Lorna especially for helping plan my father’s funeral. I was all over the place and unsure or what had to be done and she made myself and my family feel so comfortable and reassured. Thank you massively, we are very grateful for your services! ❤️

Review by Shy P left on 09 Apr 2026

Google

At a really difficult time, Leverton & Sons were the perfect balance of compassion and practicality. They made the whole process of burying a loved one smooth and as easy as it could possibly be.

Review by Al E left on 04 Apr 2026

Google

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