Coronavirus Updates

Latest update

8 April 2020

In light of the Covid-19 pandemic, we want to provide you with an update of the current services that we can offer you when arranging a funeral.

We understand this is an especially difficult time for the bereaved and want to assure you we are here for you every step of the way.

Due to social distancing measures and changes in the way we are able to care for the deceased, as well as the bereaved and our staff, we are constantly revising the procedures, costs and pricing to reflect what we can do. We have outlined the current changes and personal services we are providing clients below. We understand it can be confusing at the moment so we hope to be able to offer clear, concise and helpful information as to what is available to you at this time. We also ask for your understanding as we follow PHE and other Government guidelines to ensure our staff and clients are protected at all times for their own safety and social responsibility.

We also want to help as much as we can in terms of costs as we understand so many people will be facing financial difficulty through this period. Therefore, we are reducing our professional fee by £200.00 to £1,475.00. We hope this goes some small way to help.

What to do when someone dies

Registering the death

You will be required to register the person’s death by telephone with the registry office closest to the place of death. The registration should be done by a relative or an executor and will be by appointment only.

This form outlines the information required by the registrar to help you prepare.

Once you have registered the death, we can handle all the arrangements for you or help guide and advise you.

Making funeral arrangements

We are unable to offer face to face meetings in our branches to arrange a funeral or deal with an enquiry. Therefore, we ask you to call or email us in the first instance. A full list of contact details can be found here. We are able to make all arrangements by phone, email or online and will do so with the usual care and attention you expect from us.

We can also make arrangements using the online video platform Zoom, so that you can still see us and talk to us if you would like to. This has also been rolled out for staff to use to see each other whilst working remotely during this difficult time.

We are sadly unable to offer viewings to those affected by Coronavirus but permit other viewing by appointment only and a maximum of 2 people, one at a time, from the same household.

In terms of the actual funeral committal, current guidance allows for funerals to take place but with a very limited number of mourners to attend. The number and who they are depends on the individual crematorium/cemetery and we can guide you on that. Please note this is changing constantly. Religious services are no longer allowed to be held in churches or religious institutions so many choose to have a memorial service at a later date which we can help you to organise. On the day of the funeral itself, we can attend on your behalf if no mourners are able to and/or where it is available we can look to provide a webcast of the service live which can also often be downloaded for up to 28 days after the funeral. We are unable to provide limousines due to people being in close proximity to each other in a confined space but mourners can attend in their own cars safely. Sadly, a lot of florists are closed due to the flower markets having to shut but we can find alternatives such as silk or paper flowers. These examples of our current services are not exhaustive and of course may change further depending on Government measures.

If you would prefer a direct cremation or basic funeral option these are also still available to you but we would ask for payment up front. Again, we can listen to your wishes and talk you through what we can offer with you together.

We are here for you and will continue to provide transparency, our upmost care and attention and professionalism during this time of uncertainty.


26 March 2020

Reassuring you

Please be assured that we are always here to help even more so during the Coronavirus pandemic. Even if we have some staff shortages in the coming weeks due to protective measures or an increase in funerals, we will always be at the end of the phone for you or just an email away. We are still here to help and always will be.

24 March 2020

Helpful links for anxiety

We want to help share some resources with you at this time if you're feeling anxious or vulnerable. This website is providing free digital journals including a gratitude journal and a resilience journal. These are both free to download until the 31st March. Jo Fox, Communications volunteer at MIND Haringey, is doing live breathing meditation exercises at 5pm every night through her Facebook page 'Back to Nature Yoga Retreats'.

We hope this helps in some small way.

23 March 2020

Face to face arrangements

We are now unable to offer face-to-face meetings when arranging a funeral. Please do be assured we are arranging funerals by phone and email with the usual care and attention. All our services are listed here on our website along with a full price list. If you already have arranged a viewing, we will discuss options with you. Please call either our main number 020 7387 6075 or your local branch listed here or email us info@levertons.co.uk for all enquiries. We are here to help and understand this is a very difficult time.

17 March 2020

Limousines not provided

In light of further Covid-19 advice regarding social distancing, for new funerals, we won't offer our limousines on funerals due to the close proximity of 6-7 mourners sitting with a member of staff in close proximity. If you have arranged a funeral already with us that includes limousines you of course can cancel and we will honour existing arrangements in place - unless the advice forces otherwise. As always we are here to help as best we can.

15 March 2020

Here to help remotely

We understand this is a very difficult time. Although there is a lot of uncertainty surrounding large gatherings we appreciate you may be unsure about arranging a funeral if a loved one passes away. We would like to assure you that we are here to help and are able to arrange funerals remotely. As always we follow the latest strict health and safety guidelines given to us for both our clients and our staff. If you have any questions as always we are here to help.

Hannah Leverton

Contact Hannah

For any Media & Press enquiries please get in touch with me.

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Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

Very good service, kind, compassionate and considerate staff. Special mention to Julie Avery. All requests were dealt with efficiently. Highly recommend Leverton & sons who will help you to make decisions with ease at a really stressful time.

Review by Julie A left on 15 Oct 2025

Google

Very good service. Respectful, attentive and responsive, the team at Levertons helped make sure Mum's send off was everything she would have wanted

Review by Jon M left on 06 Oct 2025

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Deborah was unstintingly thoughtful and compassionate throughout what was a very difficult time, taking care to explain everything clearly and sensitively, and all the other members of her team I spoke to were just as considerate. I really, really cannot recommend Leverton and Sons highly enough.

Review by Richard H left on 06 Oct 2025

Google

I genuinely can't put into words how amazing Lorna and the rest of the team have been in my recent experience of arranging my father's funeral. It's the first time in my life that I've really had to engage and deal with death, let alone having to arrange a funeral after the death of a parent. Needless to say, it's been a difficult time. Lorna at the Kentish Town branch has been supportive, compassionate, sensitive, endlessly knowledgeable and, above all, patient with me during this entire time. The result has been an amazing send off for my father - one that he deserved. Funeral directors are one of those services that we hope we won't have to use again, but if the time comes, I won't hesitate to return back to Levertons. Thank you all so much.

Review by Ellis C left on 05 Oct 2025

Google

Dear lorna, as a family we have been using Levertons for around 30 years. as a family we could not have asked for a better service from you. Politeness, explaining step by step what will happen. Answering all your questions, emails and genuinely always willing to help. I personally wouldn't want to use any other funeral director... Levertons give you everything you need. Thank you Levertons

Review by T Elliott left on 03 Oct 2025

TRUSTist

This is the second time we have entrusted Leverton & Sons service, and we are so grateful for their professionalism, guidance, and kindness throughout the process. They made a very difficult time much easier for us.”

Review by Antonia D left on 03 Oct 2025

TRUSTist

This was the first time I have had to arrange a funeral for an immediate family member and I found Lorna from the Kentish Town branch both incredibly compassionate and extremely helpful in the circumstances. Lorna and Libby’s (our celebrant) guidance helped us pull together a well-received service for my late Dad. Would not hesitate to recommend or use again.

Review by Justin H left on 20 Sep 2025

Google

When my mother sadly passed away last month there was only one company that we would trust with her funeral arrangements and that was Leverton &sons. We left everything to them and they did not disappoint. A friendly, approachable and professional service from start to finish, thank you for making a sad time that bit easier.

Review by Keith O left on 18 Sep 2025

Google

We recently had a funeral with Levertons and as a family we were astonished by the impeccable service they provided. Their professionalism, support, dignity and overall knowledge was fantastic. Our family member Janet had pre paid her own funeral and this was a seamless service with no hidden fees. Deborah was so professional and polite and approachable that it made their service Ben better. Deborah's knowledge was second to none and made the whole process easier. Out family have been using Levertons for many years - over 25 years and this is why our family continues to to use their service..

Review by Siobhan C left on 03 Sep 2025

TRUSTist

I went with Leverton as I really had no idea where to start with planning a funeral, and a family member had used their services previously. Michael was enormously helpful at a very stressful time, making everything super easy for me when I had no idea how things worked. He was always at the end of an email with a quick reply whatever the question or request. On the day, the funeral service was really lovely and well run. All their arrangements went super smoothly and they accommodated whatever request we had. If you’re anything like I was (doing this for the first time, at a bit of a loss, and just wanting some kind help planning a good funeral) I highly highly recommend Leverton.

Review by Phoebe R left on 03 Sep 2025

Google

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