Death in Professional Care

What to do

The Hospital bereavement or family liaison officers will offer you emotional support and practical advice about what to do next. They will provide you with:

  • The Medical Certificate of Death.
     
  • Contact details for the nearest Registry Office, so that you can register the death.
     If the death is sudden or unexpected it may be referred to a coroner. Find out more about this here.
You should:
  • Contact us so we can liaise with the hospital or care home to make the necessary arrangements for you.
     
  • Register the death within 5 days, but you may contact us or come to see us beforehand if you would like to discuss the funeral arrangements.  Registration is usually at the Registry Office closest to the place of death. The registration should be done by a relative or the executor of the will. Please be aware that many Registry Offices require you to make an appointment.
     
  • Provide us with a Certificate for Burial or Cremation (Green Certificate) supplied by the Registry Office to enable us to take the deceased into our care.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

Impeccable service. Very thoughtful, helpful and worry free especially during this difficult time.

Review by Ann E left on 12 May 2025

TRUSTist

I was extremely happy with the funeral I arranged with Levertons. Drew was extremely helpful and efficient throughout the organisation and I would definitely use Levertons again.

Review by Julia C left on 12 May 2025

Google

Over a period of years, this is the third funeral that Levetons have arranged for my family. The standard of service and attention to detail have been outstanding throughout. Cannot recommend highly enough.

Review by steve w left on 11 May 2025

Google

Very helpful, easy process at a difficult time. On the day everything went smoothly and the team from Levertons were great. Thank you

Review by natasha n left on 09 May 2025

Google

Staff in Leverton are highly experienced, very accommodating, sensitive to family needs and always do their best to meet the requirements

Review by Tt C left on 08 May 2025

Google

Excellent service from start to finish of a period of almost unbearable pain

Review by Martin E left on 08 May 2025

Google

Thank you for your excellent service. Your sensitivity and care enabled my husband's funeral to be a true celebration of his life.

Review by Bernadette M left on 08 May 2025

TRUSTist

Exceptional care & compassion always & so helpful with lots of advice

Review by Margaret l left on 08 May 2025

TRUSTist

From our very first meeting to the conclusion of my mother's funeral, the service we received from Levertons (and Drew in particular) was excellent. They were on top of everything, quick to respond, produced an excellent looking Order of Service, handled everything perfectly on the day of the funeral itself, and generally made us feel like we were in very safe hands during an emotional and difficult time.

Review by Toby M left on 07 May 2025

TRUSTist

Review by Pippa R left on 02 May 2025

TRUSTist

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