When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death , then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.
Helpful Links and Documents
It is our job to give you as much information as you need. Here, you can find a full list of documents to download along with organisations and charities that can help you and your specific circumstances.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

Very good service. Respectful, attentive and responsive, the team at Levertons helped make sure Mum's send off was everything she would have wanted

Review by Jon M left on 06 Oct 2025

Google

Deborah was unstintingly thoughtful and compassionate throughout what was a very difficult time, taking care to explain everything clearly and sensitively, and all the other members of her team I spoke to were just as considerate. I really, really cannot recommend Leverton and Sons highly enough.

Review by Richard H left on 06 Oct 2025

Google

I genuinely can't put into words how amazing Lorna and the rest of the team have been in my recent experience of arranging my father's funeral. It's the first time in my life that I've really had to engage and deal with death, let alone having to arrange a funeral after the death of a parent. Needless to say, it's been a difficult time. Lorna at the Kentish Town branch has been supportive, compassionate, sensitive, endlessly knowledgeable and, above all, patient with me during this entire time. The result has been an amazing send off for my father - one that he deserved. Funeral directors are one of those services that we hope we won't have to use again, but if the time comes, I won't hesitate to return back to Levertons. Thank you all so much.

Review by Ellis C left on 05 Oct 2025

Google

Dear lorna, as a family we have been using Levertons for around 30 years. as a family we could not have asked for a better service from you. Politeness, explaining step by step what will happen. Answering all your questions, emails and genuinely always willing to help. I personally wouldn't want to use any other funeral director... Levertons give you everything you need. Thank you Levertons

Review by T Elliott left on 03 Oct 2025

TRUSTist

This is the second time we have entrusted Leverton & Sons service, and we are so grateful for their professionalism, guidance, and kindness throughout the process. They made a very difficult time much easier for us.”

Review by Antonia D left on 03 Oct 2025

TRUSTist

This was the first time I have had to arrange a funeral for an immediate family member and I found Lorna from the Kentish Town branch both incredibly compassionate and extremely helpful in the circumstances. Lorna and Libby’s (our celebrant) guidance helped us pull together a well-received service for my late Dad. Would not hesitate to recommend or use again.

Review by Justin H left on 20 Sep 2025

Google

When my mother sadly passed away last month there was only one company that we would trust with her funeral arrangements and that was Leverton &sons. We left everything to them and they did not disappoint. A friendly, approachable and professional service from start to finish, thank you for making a sad time that bit easier.

Review by Keith O left on 18 Sep 2025

Google

We recently had a funeral with Levertons and as a family we were astonished by the impeccable service they provided. Their professionalism, support, dignity and overall knowledge was fantastic. Our family member Janet had pre paid her own funeral and this was a seamless service with no hidden fees. Deborah was so professional and polite and approachable that it made their service Ben better. Deborah's knowledge was second to none and made the whole process easier. Out family have been using Levertons for many years - over 25 years and this is why our family continues to to use their service..

Review by Siobhan C left on 03 Sep 2025

TRUSTist

I went with Leverton as I really had no idea where to start with planning a funeral, and a family member had used their services previously. Michael was enormously helpful at a very stressful time, making everything super easy for me when I had no idea how things worked. He was always at the end of an email with a quick reply whatever the question or request. On the day, the funeral service was really lovely and well run. All their arrangements went super smoothly and they accommodated whatever request we had. If you’re anything like I was (doing this for the first time, at a bit of a loss, and just wanting some kind help planning a good funeral) I highly highly recommend Leverton.

Review by Phoebe R left on 03 Sep 2025

Google

I cannot praise Leverton and Sons highly enough. The professionalism, organisation and empathy they showed in organising my mother's funeral was of the highest standard. There was incredible attention to detail and the service was flawless. A huge thank you to all involved.

Review by Christian A left on 02 Sep 2025

Google

The Good Funeral Guide 2025
Supporter of the Natural Death Centre
Selected Independent Funeral Homes
SAIF Member
Association Of Green Funeral Directors
Investors In People - Silver
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