When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death, then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

Mark at Levertons helped me with every detail of creating a wonderful service for the late Rajesh (Kiki). I felt nothing was too much trouble and the attention to detail was excellent. Communication and compassion was just what I needed during this difficult time. Thank you Mark for understanding and being so kind.

Review by Sally W left on 30 Jan 2026

Google

Craig and Levertons were absolutely marvellous from start to finish. Can't rate them highly enough. Thank You.

Review by Sue W left on 30 Jan 2026

Google

My aunt died quite unexpectedly and although I had been to funerals organised by Levertons before this was the first time I had to arrange one myself. I was nervous about meeting my aunt’s requests but Michael at Levertons made sure everything she wanted was catered for and we all as a family were left feeling completely safe and confident that my aunts requests were being met. On the day of the funeral everyone from Levertons was professional extremely polite and respectful. Grief is personal and organising a funeral can be daunting but Levertons gave us a highly professional service while also showing kindness and compassion at an extremely difficult time. This was something as a family we are all very grateful for

Review by Joanna R left on 30 Jan 2026

TRUSTist

My cousins (who had flown over from New Zealand) and I (just landed from Australia) had the tough job of organising a funeral and cremation service for our late Aunt, who had lived in London for over twenty years. From the very first meeting, Deborah, Alison, Samantha and the whole team at Laverton & Sons have been so kind, understanding and helpful. They took care of tiny details and made what could have been an overwhelming process so much easier for us. We felt completely supported throughout, and we’re so grateful for the compassion and care they showed our family. I have no hesitation in recommending the Muswell Hill team for Laverton & Sons.

Review by Simon C left on 30 Jan 2026

Google

The staff were compassionate, professional, and handled everything with great care. We’re very grateful for their support during such a difficult time.”

Review by Dawn W left on 29 Jan 2026

TRUSTist

A super service which gave my sister a wonderful 'goodbye'. The Levertons team made a challenging emotional event a respectful, but uplifting experience. The webcam of the service was perfect for Sue's friends who could not be present. I recommend the Leverton team.

Review by Peter B left on 26 Jan 2026

TRUSTist

I had an unattended cremation, but the staff at the Belsize Park office were very kind and helpful

Review by mary T left on 26 Jan 2026

TRUSTist

Leverton & Sons Itd and especially Debbie, did a wonderful job arranging my fathers funeral. Thank you for making a difficult day run smoothly and efficiently.

Review by Claudia D left on 14 Jan 2026

TRUSTist

Deborah and the whole team at Levertons were truly wonderful. The care, thoughtfulness and indeed effeciency throughout the whole process was exemplary. We cannot recommend them highly enough. They helped to make a very sad situation much more bearable.

Review by Angela J left on 13 Jan 2026

Google

Deborah and the whole team at Levertons were truly wonderful. The care, thoughtfulness and indeed effeciency throughout the whole process was exemplary. We cannot recommend them highly enough. They helped to make a very sad situation much more bearable.

Review by Jeremy a left on 13 Jan 2026

TRUSTist

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