When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death, then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

Recently, I dealt with the sudden and tragic death and funeral of a close family member, and was upset and shocked at the news of her unexpected passing. Fortunately, Laverson were outstanding in their support and help before, during and after the funeral. They carried out the whole process with calmness, consideration and great kindness. I am extremely grateful to them for their dedication and sensitivity and I would be absolutely lost without them. Thanks especially to Carmel who was a patient and superb professional at all times. Richard Burke, Leeds, West Yorkshire

Review by Richard B left on 05 Jan 2026

Google

Levertons were outstanding to deal with; kind, caring and every attention to detail. I cannot thank them enough

Review by chris S left on 05 Jan 2026

Google

We found the funeral director exceptional helpful and knowledgeable. The service was very respectful.

Review by M OL left on 05 Jan 2026

Google

Leverton's staff have always been kind and professional. They give good advice when needed. They offer a personal service that is really appreciated when going through a difficult time like losing a loved one. They make a difficult time, dealing with difficult decisions much lighter. Thank you Leverton's - especially Julie!

Review by Brenda F left on 05 Jan 2026

Google

We were extremely grateful for the excellent support and assistance we received from Levertons. Lorna from the Kentish Town Branch made herself available to guide us and answer all our questions. As a family we felt that Levertons went the extra mile to ensure that everything was done to our satisfaction. I would highly recommend them to anyone who loses a family member. I would give them 11 out of 10 for their service.

Review by Antoinette N left on 31 Dec 2025

Google

The team at Leverton & Sons are incredible. We worked with Craig Parker who could not have been more friendly and professional. There is not one element of the service provided that we could find a fault with. We hope to not need to, of course, but if we do require funeral services again any time soon we will most certainly be working with Craig and Leverton & Sons again. Thank you very much Craig and team.

Review by Scott O left on 22 Dec 2025

TRUSTist

Drew at Leverton & Sons was a godsend. We met him amid shock and grief, unable to think clearly or know what to do, and he held our hand every step of the way. He never tried to sell—he simply listened, understood our needs, and offered guidance and information, going above and beyond. On the day of the funeral, he and his team showed immense respect and dignity, handling everything with such care. We could not have found better for such a dignified funeral and will be forever grateful. Highly recommend.

Review by Raha C left on 17 Dec 2025

Google

Excellent 5-star ratings for attentive and respectful funeral arrangements.

Review by Tracy D left on 11 Dec 2025

Google

Longstanding family firm That our family have always used excellent service they really have a good reputation and provide dignity and attention to detail. really helpful Leverton are a respected London funeral director for many years and has handled high-profile funerals.

Review by Tracey D left on 11 Dec 2025

TRUSTist

Once again, you have given my family a funeral they deserved you done my dad my brother and now my mum and throughout the care and professionalism is unbelievable, nothing was too big and they accommodated with everything highly recommended Leverton’s

Review by Guido H left on 09 Dec 2025

TRUSTist

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