When someone dies

When someone dies that you love, it is overwhelming and never easy. Whilst it is a situation we will all face at some point in our lives, making arrangements for a funeral can be an emotional and stressful experience, which is why the Levertons team are here to fully support you throughout your journey. We are here to help try and to try and take some of the stress away and offer guidance wherever we can.

Below, you will find practical information and next steps for every situation, with links to more detail when you need it. If, at any point, you are still unsure about the actions you need to take, you can call us 24 hours a day on 020 7387 6075.

Dying at home
Firstly, the death needs to be verified by the person’s doctor. Call the GP so that they can issue the Medical Certificate of Cause of Death , then call us.
Dying In Hospital or Hospice
Hospital bereavement staff will guide you with what to do initially- and we’ll take it from there.
Registering the death
Once a doctor has issued a Medical Certificate of Death (MCDD) the death can be registered at the Register Office nearest to the place of death. Most offices now require an appointment, so it’s wise to phone ahead.
When a child or baby dies
We work closely with local hospitals to provide dignified funerals for babies and children. Talk to us about coffins, service options and charities that offer extra support—everything is tailored to your family’s wishes.
Dying Abroad and Repatriation
Working with overseas funeral directors, repatriation specialists and airlines the British Consulate, we help manage every logistical detail of repatriation to the UK for you. We will then liaise with the coroner’s office to obtain authorisation for the funeral to take place.
Sudden or Unexpected Death
The Coroner becomes involved if the death is unexpected, violent or sudden. If a doctor can’t be certain of the cause of death, the Coroner must investigate. Contact us as early as you can.
Helpful Links and Documents
It is our job to give you as much information as you need. Here, you can find a full list of documents to download along with organisations and charities that can help you and your specific circumstances.

What to do when someone dies

Download our guide for practical information and next steps for every situation.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

Levertons, and their funeral Director, Deborah Rush made a difficult time easy. Highly professional and understaning, they provided me an dmy family with a very high quality service and the funeral was provided in a respectful and dedicated way. Many thanks to Deborah and her team.

Review by Ed N left on 22 Oct 2025

Google

Julie at Levertons was absolutely lovely. It's a time when you're not thinking straight but Julie led us through the process of planning Mum's funeral with real patience and humour. This a great local business and I thoroughly recommend them.

Review by C a t h e r i n e Alexander left on 22 Oct 2025

Google

Carmel and the team looked after us throughout the whole process. I would definitely put my trust in them again.

Review by Anthony left on 21 Oct 2025

Google

Everything was done beautifully I don't see how it could have been done better.

Review by Mari B left on 21 Oct 2025

TRUSTist

I had never arranged a funeral before and when my brother died I made a leap of faith and chose Leverton & Sons as the funeral directors. I could not have chosen better. From the moment I spoke to Andrew Leverton I knew I was in kind and careful hands. Throughout the process from the collection of my brother from the hospital to the final service I felt supported and guided. Andrew Leverton was always available to speak to me on the phone and gave me thoughtful advice on the contents of the service, the choice of crematorium and recommended an excellent celebrant. The service for my brother was carried out with great dignity and professionalism. I would like to add special thanks to our driver for his kindness. I would recommend Leverton & Sons wholeheartedly.

Review by Juno D left on 21 Oct 2025

Google

I was very happy with Leverton's service which was all handled with great care and sensitivity, and delivered without any hiccups or stress - thank you.

Review by Oliver D left on 19 Oct 2025

Google

Very good service, kind, compassionate and considerate staff. Special mention to Julie Avery. All requests were dealt with efficiently. Highly recommend Leverton & sons who will help you to make decisions with ease at a really stressful time.

Review by Julie A left on 15 Oct 2025

Google

Very good service. Respectful, attentive and responsive, the team at Levertons helped make sure Mum's send off was everything she would have wanted

Review by Jon M left on 06 Oct 2025

Google

Deborah was unstintingly thoughtful and compassionate throughout what was a very difficult time, taking care to explain everything clearly and sensitively, and all the other members of her team I spoke to were just as considerate. I really, really cannot recommend Leverton and Sons highly enough.

Review by Richard H left on 06 Oct 2025

Google

I genuinely can't put into words how amazing Lorna and the rest of the team have been in my recent experience of arranging my father's funeral. It's the first time in my life that I've really had to engage and deal with death, let alone having to arrange a funeral after the death of a parent. Needless to say, it's been a difficult time. Lorna at the Kentish Town branch has been supportive, compassionate, sensitive, endlessly knowledgeable and, above all, patient with me during this entire time. The result has been an amazing send off for my father - one that he deserved. Funeral directors are one of those services that we hope we won't have to use again, but if the time comes, I won't hesitate to return back to Levertons. Thank you all so much.

Review by Ellis C left on 05 Oct 2025

Google

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