Terms and conditions

WEBSITE TERMS AND CONDITIONS for www.levertons.co.uk

1.1          These terms of use govern your use of our website https://www.levertons.co.uk/ (our Website). Please read these terms in full before you use our Website. Our Privacy Policy, sets out the terms on which we process any personal data we collect from you, or that you provide to us. If you do not accept these terms of use or our Privacy Policy please do not use our Website. Your continued use of this site confirms your acceptance of these terms and the Privacy Policy.

CHANGES TO TERMS

1.2          We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made as if you use the Website after any change has been made, you will be deemed to have accepted the change.

WEBSITE ACCESS

1.3          It is not necessary to register with us in order to use most parts of this Website. However, particular areas of this Website may only be accessible if you have registered.

CHANGES TO OUR SITE

1.4          We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

USE OF WEBSITE

1.5          This Website may be used for your own personal use and in accordance with these terms of use.

1.6          You may print and download material from this Website for your own personal use provided that you do not modify or reproduce any content without our prior written consent.

1.7          You must not use any part of the content on our site for commercial purposes without obtaining our prior written consent.

SITE UPTIME

1.8          All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this Website is unavailable at any time.

1.9          Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice. 

LINKS TO AND FROM OTHER WEBSITES

1.10        Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk and we assume no responsibility for the content of websites linked on our site and will not be liable for any loss or damage that may arise from your use of them.

1.11        Any party wishing to link to this Website is entitled to do so provided that the conditions below are observed

(a)          you do not seek to imply that we are associated with, approving or endorsing the services or products of another party unless this has been agreed with us in writing;

(b)      you do not misrepresent your relationship with this website or do anything to damage our reputation or take advantage of it;

(c)      the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.12        By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

1.13        If you wish to make any use of content on our site other than that set out above, please contact info@levertons.co.uk

NO RELIANCE ON INFORMATION

1.14        Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

EXCLUSION OF LIABILITY

1.15        Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

1.16        To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

1.17        We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a)           use of, or inability to use, our site; or

(b)          use of or reliance on any content displayed on our site.

1.18        We don’t guarantee that the site will always be available or free from errors or viruses. You are responsible for installing virus-checking software to protect your hardware. As far as legally possible, we will not be liable for any loss or damage caused by a virus, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

LAW ANDJURISDICTION

1.19        These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

ABOUT US

1.20        Leverton & Sons Ltd is a limited company registered in England and Wales with company number 235913.

CONTACT US

1.21        Please do not hesitate to contact us regarding any matter relating to this site, these Terms, the Privacy and Cookies Policy at info@levertons.co.uk

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Need us now? We’re here for you
- day or night

Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

I genuinely can't put into words how amazing Lorna and the rest of the team have been in my recent experience of arranging my father's funeral. It's the first time in my life that I've really had to engage and deal with death, let alone having to arrange a funeral after the death of a parent. Needless to say, it's been a difficult time. Lorna at the Kentish Town branch has been supportive, compassionate, sensitive, endlessly knowledgeable and, above all, patient with me during this entire time. The result has been an amazing send off for my father - one that he deserved. Funeral directors are one of those services that we hope we won't have to use again, but if the time comes, I won't hesitate to return back to Levertons. Thank you all so much.

Review by Ellis C left on 05 Oct 2025

Google

Dear lorna, as a family we have been using Levertons for around 30 years. as a family we could not have asked for a better service from you. Politeness, explaining step by step what will happen. Answering all your questions, emails and genuinely always willing to help. I personally wouldn't want to use any other funeral director... Levertons give you everything you need. Thank you Levertons

Review by T Elliott left on 03 Oct 2025

TRUSTist

This is the second time we have entrusted Leverton & Sons service, and we are so grateful for their professionalism, guidance, and kindness throughout the process. They made a very difficult time much easier for us.”

Review by Antonia D left on 03 Oct 2025

TRUSTist

This was the first time I have had to arrange a funeral for an immediate family member and I found Lorna from the Kentish Town branch both incredibly compassionate and extremely helpful in the circumstances. Lorna and Libby’s (our celebrant) guidance helped us pull together a well-received service for my late Dad. Would not hesitate to recommend or use again.

Review by Justin H left on 20 Sep 2025

Google

When my mother sadly passed away last month there was only one company that we would trust with her funeral arrangements and that was Leverton &sons. We left everything to them and they did not disappoint. A friendly, approachable and professional service from start to finish, thank you for making a sad time that bit easier.

Review by Keith O left on 18 Sep 2025

Google

We recently had a funeral with Levertons and as a family we were astonished by the impeccable service they provided. Their professionalism, support, dignity and overall knowledge was fantastic. Our family member Janet had pre paid her own funeral and this was a seamless service with no hidden fees. Deborah was so professional and polite and approachable that it made their service Ben better. Deborah's knowledge was second to none and made the whole process easier. Out family have been using Levertons for many years - over 25 years and this is why our family continues to to use their service..

Review by Siobhan C left on 03 Sep 2025

TRUSTist

I went with Leverton as I really had no idea where to start with planning a funeral, and a family member had used their services previously. Michael was enormously helpful at a very stressful time, making everything super easy for me when I had no idea how things worked. He was always at the end of an email with a quick reply whatever the question or request. On the day, the funeral service was really lovely and well run. All their arrangements went super smoothly and they accommodated whatever request we had. If you’re anything like I was (doing this for the first time, at a bit of a loss, and just wanting some kind help planning a good funeral) I highly highly recommend Leverton.

Review by Phoebe R left on 03 Sep 2025

Google

I cannot praise Leverton and Sons highly enough. The professionalism, organisation and empathy they showed in organising my mother's funeral was of the highest standard. There was incredible attention to detail and the service was flawless. A huge thank you to all involved.

Review by Christian A left on 02 Sep 2025

Google

This has got to be the worst florists I’ve ever been to.

Review by Paul W left on 31 Aug 2025

Google

I made my initial appointment with Lorna Walkden at Kentish Town Branch. My friend had passed very unexpectedly. Lorna made the whole Process easy for me to understand. Could not recommend Leverton & Sons enough.

Review by Angel left on 17 Aug 2025

Google

The Good Funeral Guide 2025
Supporter of the Natural Death Centre
Selected Independent Funeral Homes
SAIF Member
Association Of Green Funeral Directors
Investors In People - Silver
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