Terms and conditions

WEBSITE TERMS AND CONDITIONS for www.levertons.co.uk

1.1          These terms of use govern your use of our website https://www.levertons.co.uk/ (our Website). Please read these terms in full before you use our Website. Our Privacy Policy, sets out the terms on which we process any personal data we collect from you, or that you provide to us. If you do not accept these terms of use or our Privacy Policy please do not use our Website. Your continued use of this site confirms your acceptance of these terms and the Privacy Policy.

CHANGES TO TERMS

1.2          We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made as if you use the Website after any change has been made, you will be deemed to have accepted the change.

WEBSITE ACCESS

1.3          It is not necessary to register with us in order to use most parts of this Website. However, particular areas of this Website may only be accessible if you have registered.

CHANGES TO OUR SITE

1.4          We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

USE OF WEBSITE

1.5          This Website may be used for your own personal use and in accordance with these terms of use.

1.6          You may print and download material from this Website for your own personal use provided that you do not modify or reproduce any content without our prior written consent.

1.7          You must not use any part of the content on our site for commercial purposes without obtaining our prior written consent.

SITE UPTIME

1.8          All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this Website is unavailable at any time.

1.9          Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice. 

LINKS TO AND FROM OTHER WEBSITES

1.10        Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk and we assume no responsibility for the content of websites linked on our site and will not be liable for any loss or damage that may arise from your use of them.

1.11        Any party wishing to link to this Website is entitled to do so provided that the conditions below are observed

(a)          you do not seek to imply that we are associated with, approving or endorsing the services or products of another party unless this has been agreed with us in writing;

(b)      you do not misrepresent your relationship with this website or do anything to damage our reputation or take advantage of it;

(c)      the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.12        By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

1.13        If you wish to make any use of content on our site other than that set out above, please contact info@levertons.co.uk

NO RELIANCE ON INFORMATION

1.14        Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

EXCLUSION OF LIABILITY

1.15        Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

1.16        To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

1.17        We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a)           use of, or inability to use, our site; or

(b)          use of or reliance on any content displayed on our site.

1.18        We don’t guarantee that the site will always be available or free from errors or viruses. You are responsible for installing virus-checking software to protect your hardware. As far as legally possible, we will not be liable for any loss or damage caused by a virus, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

LAW ANDJURISDICTION

1.19        These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

ABOUT US

1.20        Leverton & Sons Ltd is a limited company registered in England and Wales with company number 235913.

CONTACT US

1.21        Please do not hesitate to contact us regarding any matter relating to this site, these Terms, the Privacy and Cookies Policy at info@levertons.co.uk

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

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Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

James Green at Leverton's did an outstanding job for us at a very difficult time for the family. He was kind and empathetic but also, importantly, efficient and practical. He did what he said he would do when he said he would do it and was flexible when we wanted to make changes. I highly recommend them. Ru Bhugra

Review by aruna b left on 01 Apr 2026

Google

Craig at Leverton & Sons was incredibly professional and helpful with funeral arrangements. Craig went above and beyond to sort the arrangements to be made swiftly and seamelessly as possible.

Review by Ria H left on 01 Apr 2026

TRUSTist

This is a trusted business and over the last 20 years or more my family has hired Levertons for several funerals. They have always been great. They know how to handle things sensitively and professionally. I did not “shop around” when we recently organised the funeral at a nearby church for my mum. When the church knew we were using Levertons they were glad to hear it, saying they are “by far the best”. Everyone we spoke to and dealt with was kind and thoughtful and they helped us make the best of a sad day.

Review by Tom B left on 31 Mar 2026

Google

We recently entrusted Leverton and Suns with arranging my wife’s funeral, and I cannot express enough how grateful I am for their care, professionalism, and compassion during such a difficult time. From our very first interaction, they handled everything with sensitivity and respect. They took the time to listen to our wishes and ensured every detail was carried out exactly as we hoped. Their calm guidance made an incredibly emotional process much more manageable. On the day of the service, everything was organised flawlessly. The team conducted themselves with dignity and kindness, creating a peaceful and respectful atmosphere that truly honoured my wife’s memory. I am deeply appreciative of the support we received and would wholeheartedly recommend Leverton and Sons to anyone in need of their services. Their kindness and professionalism made a lasting impression on me and my family.

Review by Masoud K left on 30 Mar 2026

TRUSTist

We are very grateful for the care and professionalism shown throughout this difficult time. From the outset, everything was handled with a calm, kind, and reassuring manner, which made a real difference to us as a family. The process was clear and well managed, with each step explained carefully. Transitions between staff were seamless, and nothing was lost along the way – every detail and request was picked up and carried through. We felt fully supported in our decisions, and our wishes were respected and followed exactly. The day itself ran very smoothly, from the journey from home to the service, and onwards. The team were flexible and responsive, accommodating our requests within what is always a short and emotional timeframe. We would also like to mention the flowers the funeral directors arranged with the florist, were exactly as we had hoped – natural, with beautiful spring colours. We are especially thankful to Lorna and Camilla for their gentle, thoughtful approach. Their care helped us through a very difficult time.

Review by j b left on 27 Mar 2026

TRUSTist

They were fantastic. They made this difficult process, alot less difficult. Handling many things that would have otherwise been more on the families plate. For them I am grateful and would recommend them to everyone.

Review by Conkibon left on 26 Mar 2026

Google

We chose Levertons after speaking with three other local funeral directors, and we were not disappointed. Drew Rush was a model of professionalism, supportive throughout, with constructive and empathetic suggestions for arrangements for my sister's funeral. He was a most reassuring presence before, during, and after the ceremony. I would not hesitate in recommending the Company and Drew Rush in particular to anyone who finds themselves in the (generally) unfamiliar position of organising a funeral for a loved one at short notice.

Review by Robert S left on 26 Mar 2026

TRUSTist

Treated with kindness and professionalism as always. Thank you.

Review by Susan S left on 25 Mar 2026

TRUSTist

Both the lady undertakers were experienced, very supportive, gave a very clear outline of what had to be done and the timescale. They responded promptly to any query and were very efficient. We had a wonderfully smooth funeral and I have to give credit to Deborah Rush and Samantha for making it so.

Review by Marta B left on 25 Mar 2026

TRUSTist

From the very first interview until after the funeral service, everything was handled seamlessly and with great sensitivity. Deborah, the director who looked after us could not have done more. They are totally professional and I would recommend the firm.

Review by Diana M left on 25 Mar 2026

TRUSTist

The Good Funeral Guide 2025
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