What to do when someone dies

If you have wondered what you should do if someone close to you dies or you are experiencing a bereavement at the moment, we hope the following steps help to simplify what you will need to do.

First step

Within five days, you should register the person’s death, usually at the Registry Office closest to the place of death. The registration should be done by a relative or the executor of the will. Please be aware that many Registry Offices require you to make an appointment.

Once you have registered the death, we or another funeral director can then handle all the arrangements for you or help to guide and advise you.

Next steps

The next step will depend on where the person has died. That may be that they have died at home, in professional care or abroad. The person may need to be repatriated from here to outside of the UK. There are also other steps to take if they died suddenly or unexpectedly and if the death is of a baby or child.

Please click on one of the options to follow the steps that you would need to take next:

Dying at home

Death in professional care

Dying abroad or repatriation

Sudden or unexpected death

When a child or baby dies

All good funeral directors will be able to talk you through the steps based on your situation. You can of course call or email us for guidance and assistance at any time and with no obligation. We are always here to help you.

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

Thank you so very much for your attention over the last few weeks and yesterday in conducting the funeral in such a very dignified way. Your driver was wonderful, taking care to calmly get us to all the venues, the Church, Crematorium and Reception in good time. Please too pass on our thanks to Brigitte for the beautiful coffin spray as it was the nicest I’ve seen.Working from a distance required good communication, and this funeral had its other challenges too, which you have handled so well.

Review by Christine J left on 23 Apr 2024

TRUSTist

A family priest we have known very long time recommended to our family to go to Leverton & Sons and have Lorna help us. From the start to finish, Lorna aided and assisted us. She was helpful and looked after us and my mother from the viewing to the funeral arrangements to the cremation. Her dignified approach supported us in these tough times and made it all very comfortable. She was with us every step of the way. My family thanks her for truly doing her best to allow my mother a peaceful departure that didn't allow us to strain my wife and I much.

Review by Nemi S left on 23 Apr 2024

TRUSTist

Very professional and friendly.

Review by Steve A left on 19 Apr 2024

TRUSTist

All the arrangements were made easily and quickly. Deborah and her team were kind, helpful and efficient. I could not have asked for more.

Review by Stephanie B left on 15 Apr 2024

TRUSTist

Deborah and her team were kind, helpful and efficient. We could not have asked for more

Review by Stephanie left on 15 Apr 2024

Google

There is no other company I would trust with organising a funeral, everything runs smoothly from start to finish. The staff are always so understanding and accomodating. Thank you as always levertons. Highly Recommend

Review by Patricia T left on 11 Apr 2024

Google

I never had to arrange a funeral but with your help from registering Tony with you before he was repatriated through the whole process your expertise and kindness and patience were invaluable . The funeral went without a hitch you carried it out with dignity and respect you and your staff have shown why Levertons is and will always be a service that my family have always used and will continue to use and recommending Andrew was amazing he truly led one of the best services I have seen in a while and such a fitting tribute to Tony . So pass on my thanks to Andrew to your team and you for helping me and my family through such a tough and sad time in our lives .

Review by Zoe H left on 11 Apr 2024

TRUSTist

From first contact, through to the service and after, I cannot fault the support we had from Levertons. At a very difficult and challenging time, we always felt we were in very safe hands. Thank you

Review by Katehound K left on 09 Apr 2024

Google

Review by George Z left on 09 Apr 2024

Google

From making the phone call to book funeral services to the very end of the process we were treated with kindness, respect and every request we made was met with ease. On the day all of the staff involved were very courteous and everything ran very smoothly, which make such a had experience much easier to bare.

Review by Terri O left on 09 Apr 2024

Google

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