Privacy Policy

Who are we? 
  • We are Leverton and Sons Ltd. of 212 Eversholt Street, London NW1 1BD. Registered Company: 235913.
  • We are registered as a data controller with the Information Commissioner with registration number ZA050483. 
What information do we collect from you? 
  • We collect name and contact details from enquirers and clients.

       

Why do we collect this information? 
  • To reply to your enquiry and/or provide funeral services and plans to our clients.

       

What do we do with this information? 
  • We contact you to assist with funeral enquiries and arrange the funeral.
  • We carry out credit checks on your ability to pay our charges.
  • We make funeral arrangements with third party suppliers.
  • We arrange funeral plans on your behalf with Golden Charter.
  • We do use your information for marketing purposes. 

Who might we share your information with? 
  • Our third party suppliers; e.g. credit reference agency, the crematorium or cemetery, minister or celebrant, doctors, florist, musician, venues, newspaper for obituary, online memorial site, vehicle hire company, hired in bearers and temporary staff, catering venues, etc.
  • Golden Charter to arrange a funeral plan.


 

How long do we keep your information? 
  • Up to 3 months after you contact us or the date of the funeral, or longer if necessary to fulfil your funeral services.
  • We keep records of funerals indefinitely in case the family contact us again in the future.

How can I access the information you hold about me? 
  • Follow the link below for information on your legal rights.
  • Our contact details are here or you can email pippa@levertons.co.uk

      

Does your website use cookies? 
  • We only use anonymous, analytical cookies.
  • You can set your browser to decline them.

       

What information do we collect from you?

The personal data we would like to process on you is:

Personal data type:Source:
Name and surnameFuneral arrangements
AddressFuneral arrangements
PhoneFuneral arrangements
Email(s)Funeral arrangements
Relationship to the deceasedFuneral arrangements
Date of birthFuneral arrangements
Video footage of visitors to our officesCCTV cameras

Why do we collect this information?

 The personal data we collect will be used for the following purposes:

  • To reply to enquiries about our services.
  • For the professional fulfilment of the funeral service as instructed by you including working with third parties on your behalf.
  • To carry out credit checks on your ability to pay our charges.
  • For the account and full payment of the funeral service.
  • For your pre-paid funeral plan if applicable and instructed by you.
  • To request feedback on our services and performance.
  • We keep details of funerals on file so we have a record for future reference; e.g. if the family gets in touch in the future and asks for a similar funeral.
  • We use Closed Circuit TV for security purposes in our car parks, entrance and reception areas.

Our legal bases for processing for the personal data are:

  • Taking steps at your request prior to entering into a contract with you.
  • Performance of the contract to provide funeral services as instructed by you.
  • Our legitimate interests in confirming our clients will be able to pay for our services.
  • Our legitimate interests in ensuring client satisfaction and improving our services.
  • Our legitimate interests in being able to provide a similar funeral to a previous one on request by the family without having to ask too many questions at a difficult time for the family.
  • Our legitimate interests in maintaining security at our premises, especially for the human remains in our care.
What do we do with this information?

We will process your personal data to achieve the above purposes as follows:

  • To share your data from your original enquiry made to us either by phone, online website form, email, paper letter or in person, or a third party source, with our colleagues in order to assist you with a funeral enquiry including the removal of the deceased
  • To store your data along with the deceased information on our CRM system indefinitely in case of future historical reference to funeral details is required such as the provision of exhumation, repeat of family services, plot information etc.
  • To contact you by phone, email and paper communications to be able to make all the necessary funeral arrangements on your behalf
  • To visit you if you instruct us to your home address or mutually convenient place in order to make the funeral arrangements
  • If funeral arrangements are made in person at one of our branches, CCTV of you is in operation for security purposes and we will keep these recordings indefinitely in case of future security breaches
  • To carry out credit checks on you with a credit reference agency using the name and address details you have supplied and the amount of credit we are allowing you.
  • To pass on your details to our third party suppliers; including if applicable the crematorium or cemetery, minister or celebrant, doctors, florist, musician, venues, newspaper in the case of an obituary, online memorial site in the case of an online memorial being set up, vehicle hire company, hired in bearing and temporary staff or freelancers, catering venues, etc.
  • To contact you after the funeral has taken place to ask for feedback either in the form of an online review or direct communication to the funeral director or one of the directors of the company
  • To pass on your details to Golden Charter if you apply for a pre-paid Golden Charter Plan or make a pre-pad funeral plan enquiry
  • To keep the full details until the account has been paid in full. Thereafter, or 3 months after the funeral (whichever is later), all paper details are destroyed and one copy summary client record is kept securely in a locked place and in electronic copy in our CRM system on our secure server.
  • To pass on your details to our debt collection agency if the payment terms are not met.
  • To contact you to make arrangements for return of the deceased’s cremated remains to you or as instructed by you elsewhere.

We do not use your information for marketing purposes.

We will only transfer your personal data outside the United Kingdom to the extent we need to make funeral arrangements with third parties in another country; e.g. where the deceased or remains are to be collected from abroad or where a funeral is arranged abroad.

Who might we share your information with?

Leverton and Sons will not pass on your personal data to third parties without first obtaining your consent to our instructing them to provide the particular service required. The following third parties may receive your personal data for the following purpose(s):

  • A credit reference agency to carry out credit checks.
  • Doctor(s) if medical certification is required/applicable
  • An embalmer for the deceased if required/applicable
  • Local crematorium for the purpose of organising cremation of the deceased
  • Local cemetery for the purpose of organising burial of the deceased
  • A nominated minister or celebrant for the purpose of arranging details of the funeral service
  • A local musician for the purpose of liaising with you for your musical choices for the funeral service
  • A florist(s) for the purpose of arranging the flowers for the funeral service
  • A venue(s) for the purpose of holding the reception as part of the funeral service
  • A caterer for the purpose of arranging the details of the funeral reception
  • A vehicle hire company or transportation agency including the provision of horses for the purpose of transport of the deceased and cortege at the funeral
  • A printer or designer if creating the funeral service sheets externally to Levertons
  • MuchLoved memorial site if providing an online tribute page for the deceased
  • Golden Charter if an application or enquiry for a pre-paid funeral plan is made
  • We use Dropbox to share information between our offices in order to plan use of our resources
How long do we keep your information? 

Leverton & Sons will process personal data for up to three months after you contact us or the date of the funeral/for as long as is necessary to allow us to fulfil your funeral services and will securely store the personal data indefinitely so we have a record of the funeral for the purposes stated above.

CCTV footage of visitors is retained for 3 weeks before being recorded over, unless an incident is being investigated.


How can I access the information you hold about me?

Your rights as a data subject

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to object to the legal effects of automated processing or profiling.  We do not carry out automated processing or profiling.
  • Right to judicial review: in the event that Leverton & Sons refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.

All of the above requests will be forwarded on should there be a third party involved (see “Who might we share your information with?”) in the processing of your personal data.

Please note that the above legal rights apply to the personal data we hold about you, as a living person, rather than any data relating to the deceased.


Complaints 

In the event that you wish to make a complaint about how your personal data is being processed by Leverton & Sons (or third parties as described in “Who might we share your information with?”), or how your complaint has been handled, you have the right to lodge a complaint with us or directly with the supervisory authority.

The details for each of these contacts are:

Supervisory authority contact details

​Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

​Email: https://ico.org.uk/concerns/ (for Live Chat via internet)
Telephone:  0303 123 1113

Leverton & Sons Contact Details

Pippa Leverton, Director
212 Eversholt Street
London
NW1 1BD​

Email: pippa@levertons.co.uk
Telephone: 020 7387 6075


Does your website use cookies? 

Cookies are small text files that are placed on your computer by websites you visit and provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our Website.

We may gather information about your general internet use and how you use the Website, such as how you are referred to it and how long you stay on certain pages by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your web browser. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Welcome to the DBS processor-only privacy policy

Introduction

DBS will be acting as the data processor of Leverton & Sons Ltd (“Client”) in our capacity of host of this website, which is why this policy is present on this website at levertons.co.uk (“this website”) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This privacy policy also applies to any personal data collected or received through means other than this website – for example via email, telephone or face-to-face contact.

Click here to read the remainder of the DBS processor-only privacy policy.

Please click on the sections below to view full information and prices
Show all

Itemised Fees

Professional Fee

Our professional attention throughout the arrangements, including local removal of deceased in office hours, use of private mortuary and viewing in Chapel of Rest, care of the deceased, administration, bearers and funeral director’s attendance (in hours) at the funeral.

£2670
*
Coffin Being Carried At A Funeral
Direct Cremation

Local removal of deceased in office hours, administration, a simple coffin, transportation to a crematorium of our choice on a day and at a time of our choosing, all necessary staff, crematorium fees. There will be no funeral service and no attendance.

To be paid in full in advance.

£1395
Coffin Being Carried At A Funeral
Simple Cremation

Local removal of deceased in office hours, administration, a simple coffin, hearse to convey coffin direct to a selected crematorium, chapel time early in the day (Monday-Friday) to allow attendance of mourners, crematorium fee.

To be paid in full in advance.

£2545

* Included in the Standardised Price for an attended funeral

Coffins & Caskets

Eton / Brook

Plain veneered coffin

£460
Exeter / Exmoor

Mahogany veneered coffin

£515
Oakley / Oakham

Panelled or plain-sided oak veneered coffin

£580
Stanley / Swindon

Panelled oak veneered casket

£700
Chartwell

Solid plain-sided mahogany coffin

£995
Oxford

Solid plain-sided oak coffin

£1175
Elgin

Solid panelled mahogany coffin with raised lid

£1400
Crowndale

Solid panelled oak coffin with raised lid

£1530
Brocklebank

Solid mahogany, oak or Jacobean casket with raised lid

£1890
Garratt

Solid panelled mahogany, oak or Jacobean casket with raised lid

£2140
American Caskets

Metal or wood

POA
Export - Zinc Lined
£1100
Bamboo

Natural - Traditional option

£515
Pandanus / Banana Leaf

Natural option

£690
Natural Willow

Natural option

£690
Light Willow

Natural option

£740
English Willow

Natural - Rounded option

£970
Somerset Willow

Natural - Rounded option (Other colours available)

£1030

Transport

Hearse & Chauffeur - Single Venue
£435
Hearse & Chauffeur - Double Venue
£505
Limousine & Chauffeur - Single Venue
£415
Limousine & Chauffeur - Double Venue
£485
Eco Hearse & Chauffeur - Single Venue
£435
Eco Hearse & Chauffeur - Double Venue
£505
Horse Drawn Hearse - A pair of horses

Black or grey.

£1550
Horse Drawn Hearse - A team of four horses

Black or grey.

£2250

Urns for Ashes

Metal Urn

Spun Metal Urn

£45
Biodegradable Leaf

Biodegradable Material Urns

£60
Bamboo and Willow

Bamboo and Willow Urns

£75
Oak

Oak Casket

£100
Solid Mahogany

Solid Mahogany casket

£100
Scatter Tubes

Cardboard Tube

£50
Scatter Pods

Square Cardboard Tube

(Please note £50 is a large size – please enquire for prices for all the sizes)

£50

Additional Services

Embalming

Temporary preservation

£185
Out of Hours Removal

Charges for local removal out of hours, including night time, weekends & bank holidays

£275
Conveying coffin to church or house, prior to funeral - In Hours
£375
Conveying coffin to church or house, prior to funeral - Out of hours
£575
Weekend supplement - Saturday Funeral
£675
Weekend supplement - Sunday or Bank holiday Funeral
£875
Service Sheets - Typesetting
£50
(from)
Service Sheets - Printing
£0.80
(from, per sheet)
Temporary Storage of Ashes

(or part thereof)

£5
per week

Temporary Grave Marker

Oak Cross
£120
Russian Cross
£120
Wooden Plaque
£100
Small Wooden Plaque
£50

Repatriation

Repatriation professional fee

Our professional attention throughout the arrangements, including local in-hours removal, use of Chapel of Rest and administration for repatriation.

£1870
Embalming for overseas travel

Temporary preservation for overseas travel. For repatriation by air, there is a legal requirement for the deceased to be embalmed.

£285
Overseas export coffin

For transport beyond the UK and Ireland: a basic zinc-lined hermetically sealed solid wood coffin is required

£1100
Hermetically sealed zinc lining

Time permitting, a hermetically sealed zinc lining can be added to most of our coffins in our range for an additional charge. Airlines require the deceased to be transported in a hermetically (airtight) sealed coffin (excludes Ireland and within the UK).

£400

Payments

Cash or Cheque
We take payment by cash at our branches or by cheque.

​Please make cheques payable to Leverton & Sons Ltd and quote your invoice number on the reverse.
FInd a Branch
Credit or Debit Card
We accept Mastercard, Visa, Visa Delta, Visa Electron, Maestro and JCB over the phone or online.

​Please call us on 020 7387 6075, visit us in branch with your details or click the Pay online button below. 
Pay ONline
Online BACs
We accept payment by Bank-to-bank transfer or online banking.

Please ensure you quote the unique invoice number (top left on invoice) as your reference

​Account Name: Leverton & Sons Limited
Account number: 22575766
Sort code: 60-04-24

Try our Online Estimator

You can use our online estimator to see what options are available to you and a cost calculation in your own time and with no obligation.

Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

At the Camden branch of Levertons,James met us in our grief with a quiet professional manner.He arranged the funeral ,step by step,consulting us all the way.What had been for me,a dreaded event ,became a most wonderful,memorable experience.I can't recommend Levertons highly enough,or thank them enough.

Review by helen a left on 25 Jun 2025

Google

From the planning of the service to the day of the funeral itself, Levertons displayed empathy and professionalism in all regards. I would unhesitatingly recommend Levertons for sensitive and supportive work that goes the extra mile and is intensely human in its advice and understanding.

Review by Paul B left on 24 Jun 2025

TRUSTist

Andrew Leverton's Service can only be described as impecable. The personal touch provided by Andrew himself and his team, the calm explanations and effortless arrangements made the whole process smooth and effortless, which was invaluable to our family at this difficult time.

Review by George Z left on 24 Jun 2025

Google

Levertons recently dealt with the arrangements for my husband's funeral. I found them (and particularly James) to be efficient, kind and compassionate during a very difficult time. Highly recommended.

Review by Kathryn P left on 23 Jun 2025

Google

Leverton & Son handled the repatriation of my sister to Ireland with great care and professionalism. Their support and compassion meant a lot during a very difficult time.

Review by Marie T left on 22 Jun 2025

Google

The funeral was organised by Levertons [Lorna at Kentish town] was complete efficiency and kindness. She advised us what to do and when and was a real support.

Review by Ceridwen R left on 20 Jun 2025

TRUSTist

I can highly recommend Leverton. They are both very professional, sympathetic and supportive. They handled my darling Mum's funeral with dignity, grace and most importantly kindness and understanding. Nothing was too much trouble. Thank you very much.

Review by Corinne E left on 19 Jun 2025

Google

Drew at Leverton was very helpful and caring during the whole process from planning to the actual funeral. They took care of everything discreetly and without a hitch. Leverton also provided a Celebrant, Libby, who was also excellent, both with the planning of the service and with her contributions to the eulogies. During a difficult time, we were very grateful to Leverton for their help and support. Happy to recommend

Review by Anton R left on 19 Jun 2025

Google

Everything was handled professionally and in accordance with my wishes, from initial contact through to the funeral and administration after. It was a very easy process, aided by Drew's calm and sensitive approach.

Review by William M left on 19 Jun 2025

TRUSTist

Levertons took care of my dad’s funeral arrangements recently. They literally took care of everything & everyone. Special mention must go to Julie Avery who was the funeral director who looked after us. Nothing was too much trouble for Julie. She went above & beyond to help us sort the perfect funeral for my wonderful dad & in a relatively short space of time. Thank you does not go far enough to show how much we appreciate everything that was done to make a sad time run as smoothly as possible. I would highly recommend Levertons to anyone.

Review by Geraldine K left on 18 Jun 2025

Google

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