Glenn joined Levertons in July 2022 to support the Directors with a Strategic review focussed on organisational and people management improvements.
An engineer by background, Glenn has spent the last 20 years working with many organisations of various sizes, structures and in many industry sectors, including another Independent Family Funeral Director. His main focus has been on their people and business management processes and systems and working closely with the Investors in People framework.
He was introduced to Pippa and Andrew by Levertons Investors in People assessor, who had recommended engaging some specialist support to help them design and implement some development and improvements in the HR aspects of the business.
Since joining Levertons, he has carried out one-to-one reviews across all areas of the company. All the feedback will form the basis of the strategic review with the senior management. The reviews objective is to identify improvements in communication, engagement, business efficiencies and people management.
In his spare time, he is actively involved in the development of non-league football, increasing enthusiastic about playing ‘walking football’, has volunteered as trustee/governor with various educational organisations and being with his ever-expanding and globally spread family.
Thank you for organising my sister’s funeral yesterday. You really are the ultimate professional and your personality just shines through. When dealing with people who are obviously at different stages of a grieving process, your personal touch and the way you communicate is, simply, just lovely. You do an amazing job, so thank you.
Review by Jackie C left on 07 May 2024
Leverton's recently handled my late husband's funeral. I found the manner in which we were able to discuss the necessary arrangements was unhurried and unpressured. This was followed by a precise but friendly service on the day of the funeral. All was considerate and efficient
Review by Marion T left on 03 May 2024
My family has used Leverton's Kentish Town twice in the last year and their service has been outstanding. At such a difficult time, Lorna and her team have been thoughtful, considerate and we have felt totally safe in their hands. Their professionalism and sensitivity has meant that we had nothing to worry or think about on the day, as everything ran so smoothly. I would highly recommend Leverton's to anyone, and would not hesitate in using their services in the future- although I hope I don't have to for a long time.
Review by Lucy B left on 01 May 2024
This is just to say a huge thank you for everything you did for Paul’s funeral last week. We really appreciate it! Libby - I was really grateful for your sensitivity and warmth in your opening and closing words. It really fitted the ceremony perfectly. Lorna - just so many thanks for managing everything so smoothly and helping us to cope with the various challenges along the way. Very best wishes to you both and again thank you for making the whole process that much easier for all of us!
Review by Caroline S left on 30 Apr 2024
great service and up-to-date service
Review by Chris W left on 28 Apr 2024
Thank you so very much for your attention over the last few weeks and yesterday in conducting the funeral in such a very dignified way. Your driver was wonderful, taking care to calmly get us to all the venues, the Church, Crematorium and Reception in good time. Please too pass on our thanks to Brigitte for the beautiful coffin spray as it was the nicest I’ve seen.Working from a distance required good communication, and this funeral had its other challenges too, which you have handled so well.
Review by Christine J left on 23 Apr 2024
A family priest we have known very long time recommended to our family to go to Leverton & Sons and have Lorna help us. From the start to finish, Lorna aided and assisted us. She was helpful and looked after us and my mother from the viewing to the funeral arrangements to the cremation. Her dignified approach supported us in these tough times and made it all very comfortable. She was with us every step of the way. My family thanks her for truly doing her best to allow my mother a peaceful departure that didn't allow us to strain my wife and I much.
Review by Nemi S left on 23 Apr 2024
Very professional and friendly.
Review by Steve A left on 19 Apr 2024
All the arrangements were made easily and quickly. Deborah and her team were kind, helpful and efficient. I could not have asked for more.
Review by Stephanie B left on 15 Apr 2024
Deborah and her team were kind, helpful and efficient. We could not have asked for more
Review by Stephanie left on 15 Apr 2024
