Coronavirus Updates

Latest update

8 April 2020

In light of the Covid-19 pandemic, we want to provide you with an update of the current services that we can offer you when arranging a funeral.

We understand this is an especially difficult time for the bereaved and want to assure you we are here for you every step of the way.

Due to social distancing measures and changes in the way we are able to care for the deceased, as well as the bereaved and our staff, we are constantly revising the procedures, costs and pricing to reflect what we can do. We have outlined the current changes and personal services we are providing clients below. We understand it can be confusing at the moment so we hope to be able to offer clear, concise and helpful information as to what is available to you at this time. We also ask for your understanding as we follow PHE and other Government guidelines to ensure our staff and clients are protected at all times for their own safety and social responsibility.

We also want to help as much as we can in terms of costs as we understand so many people will be facing financial difficulty through this period. Therefore, we are reducing our professional fee by £200.00 to £1,475.00. We hope this goes some small way to help.

What to do when someone dies

Registering the death

You will be required to register the person’s death by telephone with the registry office closest to the place of death. The registration should be done by a relative or an executor and will be by appointment only.

This form outlines the information required by the registrar to help you prepare.

Once you have registered the death, we can handle all the arrangements for you or help guide and advise you.

Making funeral arrangements

We are unable to offer face to face meetings in our branches to arrange a funeral or deal with an enquiry. Therefore, we ask you to call or email us in the first instance. A full list of contact details can be found here. We are able to make all arrangements by phone, email or online and will do so with the usual care and attention you expect from us.

We can also make arrangements using the online video platform Zoom, so that you can still see us and talk to us if you would like to. This has also been rolled out for staff to use to see each other whilst working remotely during this difficult time.

We are sadly unable to offer viewings to those affected by Coronavirus but permit other viewing by appointment only and a maximum of 2 people, one at a time, from the same household.

In terms of the actual funeral committal, current guidance allows for funerals to take place but with a very limited number of mourners to attend. The number and who they are depends on the individual crematorium/cemetery and we can guide you on that. Please note this is changing constantly. Religious services are no longer allowed to be held in churches or religious institutions so many choose to have a memorial service at a later date which we can help you to organise. On the day of the funeral itself, we can attend on your behalf if no mourners are able to and/or where it is available we can look to provide a webcast of the service live which can also often be downloaded for up to 28 days after the funeral. We are unable to provide limousines due to people being in close proximity to each other in a confined space but mourners can attend in their own cars safely. Sadly, a lot of florists are closed due to the flower markets having to shut but we can find alternatives such as silk or paper flowers. These examples of our current services are not exhaustive and of course may change further depending on Government measures.

If you would prefer a direct cremation or basic funeral option these are also still available to you but we would ask for payment up front. Again, we can listen to your wishes and talk you through what we can offer with you together.

We are here for you and will continue to provide transparency, our upmost care and attention and professionalism during this time of uncertainty.


26 March 2020

Reassuring you

Please be assured that we are always here to help even more so during the Coronavirus pandemic. Even if we have some staff shortages in the coming weeks due to protective measures or an increase in funerals, we will always be at the end of the phone for you or just an email away. We are still here to help and always will be.

24 March 2020

Helpful links for anxiety

We want to help share some resources with you at this time if you're feeling anxious or vulnerable. This website is providing free digital journals including a gratitude journal and a resilience journal. These are both free to download until the 31st March. Jo Fox, Communications volunteer at MIND Haringey, is doing live breathing meditation exercises at 5pm every night through her Facebook page 'Back to Nature Yoga Retreats'.

We hope this helps in some small way.

23 March 2020

Face to face arrangements

We are now unable to offer face-to-face meetings when arranging a funeral. Please do be assured we are arranging funerals by phone and email with the usual care and attention. All our services are listed here on our website along with a full price list. If you already have arranged a viewing, we will discuss options with you. Please call either our main number 020 7387 6075 or your local branch listed here or email us info@levertons.co.uk for all enquiries. We are here to help and understand this is a very difficult time.

17 March 2020

Limousines not provided

In light of further Covid-19 advice regarding social distancing, for new funerals, we won't offer our limousines on funerals due to the close proximity of 6-7 mourners sitting with a member of staff in close proximity. If you have arranged a funeral already with us that includes limousines you of course can cancel and we will honour existing arrangements in place - unless the advice forces otherwise. As always we are here to help as best we can.

15 March 2020

Here to help remotely

We understand this is a very difficult time. Although there is a lot of uncertainty surrounding large gatherings we appreciate you may be unsure about arranging a funeral if a loved one passes away. We would like to assure you that we are here to help and are able to arrange funerals remotely. As always we follow the latest strict health and safety guidelines given to us for both our clients and our staff. If you have any questions as always we are here to help.

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Hannah Leverton

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

Drew and his team at Leverton & Sons Ltd. could not have done more to take me through the process of organising my late twin brother's funeral; they were professional, yet understanding, empathetic and patient (this being the first funeral I have had to organise), and I felt helped every step of the way. The fact that we had to organise things 'long distance' as we are not local to where my twin brother lived (so over the 'phone and by email) was no obstacle to them. The funeral itself was just what I wanted. Thank you.

Review by William W left on 28 Apr 2025

TRUSTist

We used Leverton’s recently to take care of the funeral arrangements for our Mum. They were incredibly professional yet approachable at all points, and managed both the larger organisation and small details very well. Deborah was lovely to deal with and made us feel like we were in very safe hands, on the run up to the funeral and indeed on the day itself when everything went perfectly, just as we had hoped. Her local knowledge meant that her recommendations of funeral location, florist, wake venue and celebrant all proved successful too and just right for what we needed. Very happy to recommend. Many thanks.

Review by Annabel M left on 28 Apr 2025

Google

A huge "Thank You" to Carmel and her Team for undertaking the arrangements of the funeral for my husband Charles W Ramsay. Carmel was professional, kind, thoughtful and cared for us as though she was a member of our family . Together with her supportive team, the service was exceptional. Levertons live on.

Review by Hazeline C left on 25 Apr 2025

TRUSTist

Everyone was very sympathetic, kind and efficient. I highly recommend them.

Review by Wanda M left on 24 Apr 2025

TRUSTist

The funeral arrangements were handled with great sensitivity. We could not have been happier with the service provided by Craig and the team at Leverton's Belsize Park. At a time of sadness they were supportive, considerate and just what was needed in difficult circumstances. We have no hesitation in recommending their services

Review by Caroline M left on 24 Apr 2025

TRUSTist

Review by Caroline M left on 24 Apr 2025

Google

Review by Stuart H left on 24 Apr 2025

Google

Arranging a funeral is always going to be an unpleasant burden at a difficult time, but the experience with Leverton's Muswell Hill office was hugely helpful and supportive. I cannot recommend them more highly on every aspect of the process. They listen carefully, make excellent and well-timed suggestions and support the planning process with flexibility and sensitivity. At the funeral service itself they were discreet and thoroughly professional throughout. To the extent that this would ever be a positive experience, I do not believe that any firm could have done a better job, and I would not hesitate to recommend them as an absolutely top class service

Review by James P left on 23 Apr 2025

Google

I recently had the experience of working with Deborah at Leverton & Sons during a profoundly difficult time, and I cannot express enough gratitude for the excellent support and care Deborah and team provided. Deborah demonstrated kindness and thoughtfulness that immediately put us at ease, she approached every aspect with an understanding that felt both personal and compassionate. Deborah and her team were incredibly efficient throughout the entire process, explaining all the options, working on the schedule and flow, handling intricate details whilst allowing us the space to grieve. I wholeheartedly recommend Deborah at Leverton & Sons to anyone seeking compassionate and skilled assistance and kindness. Thank you Deborah.

Review by M.E left on 22 Apr 2025

Google

Very respectable and professional service from start to finish. Lorna and her team gave my Mum Yvonne a great send off . Tim the celebrant was also exceptional. Thanks from all the family . Highly recommended

Review by Jake T left on 22 Apr 2025

Google

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