Coronavirus Updates

Latest update

8 April 2020

In light of the Covid-19 pandemic, we want to provide you with an update of the current services that we can offer you when arranging a funeral.

We understand this is an especially difficult time for the bereaved and want to assure you we are here for you every step of the way.

Due to social distancing measures and changes in the way we are able to care for the deceased, as well as the bereaved and our staff, we are constantly revising the procedures, costs and pricing to reflect what we can do. We have outlined the current changes and personal services we are providing clients below. We understand it can be confusing at the moment so we hope to be able to offer clear, concise and helpful information as to what is available to you at this time. We also ask for your understanding as we follow PHE and other Government guidelines to ensure our staff and clients are protected at all times for their own safety and social responsibility.

We also want to help as much as we can in terms of costs as we understand so many people will be facing financial difficulty through this period. Therefore, we are reducing our professional fee by £200.00 to £1,475.00. We hope this goes some small way to help.

What to do when someone dies

Registering the death

You will be required to register the person’s death by telephone with the registry office closest to the place of death. The registration should be done by a relative or an executor and will be by appointment only.

This form outlines the information required by the registrar to help you prepare.

Once you have registered the death, we can handle all the arrangements for you or help guide and advise you.

Making funeral arrangements

We are unable to offer face to face meetings in our branches to arrange a funeral or deal with an enquiry. Therefore, we ask you to call or email us in the first instance. A full list of contact details can be found here. We are able to make all arrangements by phone, email or online and will do so with the usual care and attention you expect from us.

We can also make arrangements using the online video platform Zoom, so that you can still see us and talk to us if you would like to. This has also been rolled out for staff to use to see each other whilst working remotely during this difficult time.

We are sadly unable to offer viewings to those affected by Coronavirus but permit other viewing by appointment only and a maximum of 2 people, one at a time, from the same household.

In terms of the actual funeral committal, current guidance allows for funerals to take place but with a very limited number of mourners to attend. The number and who they are depends on the individual crematorium/cemetery and we can guide you on that. Please note this is changing constantly. Religious services are no longer allowed to be held in churches or religious institutions so many choose to have a memorial service at a later date which we can help you to organise. On the day of the funeral itself, we can attend on your behalf if no mourners are able to and/or where it is available we can look to provide a webcast of the service live which can also often be downloaded for up to 28 days after the funeral. We are unable to provide limousines due to people being in close proximity to each other in a confined space but mourners can attend in their own cars safely. Sadly, a lot of florists are closed due to the flower markets having to shut but we can find alternatives such as silk or paper flowers. These examples of our current services are not exhaustive and of course may change further depending on Government measures.

If you would prefer a direct cremation or basic funeral option these are also still available to you but we would ask for payment up front. Again, we can listen to your wishes and talk you through what we can offer with you together.

We are here for you and will continue to provide transparency, our upmost care and attention and professionalism during this time of uncertainty.

26 March 2020

Reassuring you

Please be assured that we are always here to help even more so during the Coronavirus pandemic. Even if we have some staff shortages in the coming weeks due to protective measures or an increase in funerals, we will always be at the end of the phone for you or just an email away. We are still here to help and always will be.

24 March 2020

Helpful links for anxiety

We want to help share some resources with you at this time if you're feeling anxious or vulnerable. This website is providing free digital journals including a gratitude journal and a resilience journal. These are both free to download until the 31st March. Jo Fox, Communications volunteer at MIND Haringey, is doing live breathing meditation exercises at 5pm every night through her Facebook page 'Back to Nature Yoga Retreats'.

We hope this helps in some small way.

23 March 2020

Face to face arrangements

We are now unable to offer face-to-face meetings when arranging a funeral. Please do be assured we are arranging funerals by phone and email with the usual care and attention. All our services are listed here on our website along with a full price list. If you already have arranged a viewing, we will discuss options with you. Please call either our main number 020 7387 6075 or your local branch listed here or email us for all enquiries. We are here to help and understand this is a very difficult time.

17 March 2020

Limousines not provided

In light of further Covid-19 advice regarding social distancing, for new funerals, we won't offer our limousines on funerals due to the close proximity of 6-7 mourners sitting with a member of staff in close proximity. If you have arranged a funeral already with us that includes limousines you of course can cancel and we will honour existing arrangements in place - unless the advice forces otherwise. As always we are here to help as best we can.

15 March 2020

Here to help remotely

We understand this is a very difficult time. Although there is a lot of uncertainty surrounding large gatherings we appreciate you may be unsure about arranging a funeral if a loved one passes away. We would like to assure you that we are here to help and are able to arrange funerals remotely. As always we follow the latest strict health and safety guidelines given to us for both our clients and our staff. If you have any questions as always we are here to help.

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

Fantastic everything we wanted was done nothing put them out there way they did everything we asked for my mam was well looked after amazing people and very helpful

Review by Stacey K left on 28 Nov 2023


Lorna was great and very professional, we had a lovely service. She listened to what we wanted and carried it out accordingly. Thanks to all the team

Review by Ann S left on 28 Nov 2023


The relatively sudden death of my best friend who was 48 years old was one of the hardest things to bear. Levingtons made arranging his funeral so easy, the staff felt like friend who listened and understood with no pressures I’d like to thank pippa and Michael for bringing comfort at such an awlful time. Keep up the good work and never change

Review by Peter C left on 25 Nov 2023


I was very impressed from first to last with the way in which Kathryn at Leverton handled the arrangements. Very sensitive and professional indeed.

Review by Paul G left on 24 Nov 2023


Levertons dealt with the funeral of our dear aunt with respect and tenderness. Kathryn at the Hampstead branch was very helpful and personable and explained the process and was considerate of our wishes. She communicated regularly and was there on the day to assist and reassure.

Review by Anne S left on 10 Nov 2023


With respect and tenderness. Kathryn at the Hampstead branch was very helpful and personable and explained the process and was considerate of our wishes. She communicated regularly and was there on the day to assist and reassure.

Review by Anne S left on 10 Nov 2023


I had a very positive experience with Leverton in Belsize Park. Kathryn made the whole experience of organising my husband’s funeral very easy, and in assisting me to obtain the desired ceremony. The result was faultlessly beautiful.

Review by Alice F left on 07 Nov 2023


Dear Kathryn, Thank you for your invaluable care and support during the dark days following Richard’s passing. You were a great comfort to us as a family and your ability to coordinate all the various aspects involved was nothing short of a miracle. The funeral, although traumatic, went smoothly. We received nothing but wonderful comments from all involved. We send you very best wishes.

Review by Julie R left on 06 Nov 2023


The service that Levertons (Golders Green) provided, cannot be faulted. From beginning to end and through every aspect of the arrangements, they were: professional, supportive, kind and extremely patient. I would recommend this company very highly

Review by Catherine D left on 23 Oct 2023


Kathryn was brilliant - she was thorough, efficient, friendly - everything from preparation to the actual day went very well. It was so nice that this old, established firm, continued to serve their customers with a personal touch. Can't recommend more. Thank you Kathryn!

Review by Kumiko M left on 18 Oct 2023


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