What to do when someone dies

If you have wondered what you should do if someone close to you dies or you are experiencing a bereavement at the moment, we hope the following steps help to simplify what you will need to do.

First step

Within five days, you should register the person’s death, usually at the Registry Office closest to the place of death. The registration should be done by a relative or the executor of the will. Please be aware that many Registry Offices require you to make an appointment.

Once you have registered the death, we or another funeral director can then handle all the arrangements for you or help to guide and advise you.

Next steps

The next step will depend on where the person has died. That may be that they have died at home, in professional care or abroad. The person may need to be repatriated from here to outside of the UK. There are also other steps to take if they died suddenly or unexpectedly and if the death is of a baby or child.

Please click on one of the options to follow the steps that you would need to take next:

Dying at home

Death in professional care

Dying abroad or repatriation

Sudden or unexpected death

When a child or baby dies

All good funeral directors will be able to talk you through the steps based on your situation. You can of course call or email us for guidance and assistance at any time and with no obligation. We are always here to help you.

Hannah Leverton

Contact Hannah

For any Media & Press enquiries please get in touch with me.

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Need immediate assistance? Please get in touch. In the case of someone dying at home, or if you need to contact us out of our regular office hours, do call us. We can arrange collection 24 hours a day.

I found Levertons exceptionally professional and caring throughout our experience when arranging and attending my Father's funeral. I would like to give special thanks to Lorna, the office manager at their Kentish Town branch, for her empathy and kindness. I would also like to thank Barry and Scott, who I know personally and the other pall bearers in attendance, who were wonderful. Thank you Levertons.

Review by Karen R left on 13 Apr 2026

TRUSTist

A massive thank you to this funeral directors and Lorna especially for helping plan my father’s funeral. I was all over the place and unsure or what had to be done and she made myself and my family feel so comfortable and reassured. Thank you massively, we are very grateful for your services! ❤️

Review by Shy P left on 09 Apr 2026

Google

At a really difficult time, Leverton & Sons were the perfect balance of compassion and practicality. They made the whole process of burying a loved one smooth and as easy as it could possibly be.

Review by Al E left on 04 Apr 2026

Google

James Green at Leverton's did an outstanding job for us at a very difficult time for the family. He was kind and empathetic but also, importantly, efficient and practical. He did what he said he would do when he said he would do it and was flexible when we wanted to make changes. I highly recommend them. Ru Bhugra

Review by aruna b left on 01 Apr 2026

Google

Craig at Leverton & Sons was incredibly professional and helpful with funeral arrangements. Craig went above and beyond to sort the arrangements to be made swiftly and seamelessly as possible.

Review by Ria H left on 01 Apr 2026

TRUSTist

This is a trusted business and over the last 20 years or more my family has hired Levertons for several funerals. They have always been great. They know how to handle things sensitively and professionally. I did not “shop around” when we recently organised the funeral at a nearby church for my mum. When the church knew we were using Levertons they were glad to hear it, saying they are “by far the best”. Everyone we spoke to and dealt with was kind and thoughtful and they helped us make the best of a sad day.

Review by Tom B left on 31 Mar 2026

Google

We recently entrusted Leverton and Suns with arranging my wife’s funeral, and I cannot express enough how grateful I am for their care, professionalism, and compassion during such a difficult time. From our very first interaction, they handled everything with sensitivity and respect. They took the time to listen to our wishes and ensured every detail was carried out exactly as we hoped. Their calm guidance made an incredibly emotional process much more manageable. On the day of the service, everything was organised flawlessly. The team conducted themselves with dignity and kindness, creating a peaceful and respectful atmosphere that truly honoured my wife’s memory. I am deeply appreciative of the support we received and would wholeheartedly recommend Leverton and Sons to anyone in need of their services. Their kindness and professionalism made a lasting impression on me and my family.

Review by Masoud K left on 30 Mar 2026

TRUSTist

We are very grateful for the care and professionalism shown throughout this difficult time. From the outset, everything was handled with a calm, kind, and reassuring manner, which made a real difference to us as a family. The process was clear and well managed, with each step explained carefully. Transitions between staff were seamless, and nothing was lost along the way – every detail and request was picked up and carried through. We felt fully supported in our decisions, and our wishes were respected and followed exactly. The day itself ran very smoothly, from the journey from home to the service, and onwards. The team were flexible and responsive, accommodating our requests within what is always a short and emotional timeframe. We would also like to mention the flowers the funeral directors arranged with the florist, were exactly as we had hoped – natural, with beautiful spring colours. We are especially thankful to Lorna and Camilla for their gentle, thoughtful approach. Their care helped us through a very difficult time.

Review by j b left on 27 Mar 2026

TRUSTist

They were fantastic. They made this difficult process, alot less difficult. Handling many things that would have otherwise been more on the families plate. For them I am grateful and would recommend them to everyone.

Review by Conkibon left on 26 Mar 2026

Google

We chose Levertons after speaking with three other local funeral directors, and we were not disappointed. Drew Rush was a model of professionalism, supportive throughout, with constructive and empathetic suggestions for arrangements for my sister's funeral. He was a most reassuring presence before, during, and after the ceremony. I would not hesitate in recommending the Company and Drew Rush in particular to anyone who finds themselves in the (generally) unfamiliar position of organising a funeral for a loved one at short notice.

Review by Robert S left on 26 Mar 2026

TRUSTist

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