Navigating Social Media After Loss


In today’s modern world, social media plays a huge part in all our lives. After experiencing a loss it can be incredibly hard to navigate these platforms. Whether you are using social media to announce the passing of a loved one, to express grief, find out about grief support or manage a deceased’s online presence, it can all feel a bit too much sometimes. Many funeral directors, like us at Levertons, are now offering services to help and create free social media notices so it is easier to share information about funerals and memorials.

In this blog we will look at the ways in which social media can be used after a loss, and what happens to a loved one’s accounts when they pass away. We will also include some tips on how to prepare your own digital legacy to ensure your online presence is handled how you would have wanted.

Using Social Media After A Loss


The hardest thing after losing someone is how to tell the world that they have died. Long gone are the days when notices would be in the local paper, people often now turn to social media to share this news. Social media platforms can be used in a number of ways after a loss, and can help bring people together again:

1. Announcements & funeral details

Many people use social media to let people know a loved one has died. A post can include information about the passing (within reason), details of the funeral, and an invitation to family and friends. This can be a much quicker, easier way of letting people know without having to pick up the phone and deal with people expressing their grief.

2. Sharing memories & tributes

Social media used appropriately is a good platform for family and friends to come together and share memories & photos of the deceased. Creating a dedicated group or page in honour of the deceased can help keep their memory alive. Some platforms will even turn the original profile of the deceased into a memorial page, the next of kin just have to send a copy of the death certificate to the social media owner.

3. Online memorial services

Since the Covid-19 pandemic, lots of families have started hosting virtual memorial services, particularly for people who cannot attend in person. Social media platforms allow for memorials to be streamed online, and funeral directors may also help with broadcasting services on social media.

4. Creating a legacy page

Some social media platforms, like Facebook, allow for profiles of the deceased to be memorialised and therefore become a tribute where friends and family can leave messages.

Free Online Notices From Funeral Directors


Here at Levertons, we have started offering free online notices as part of our services. These are posted both on our website and shared via our social media platforms, making it easier for families to spread the word about the deceased as well as the funeral service if they wish.

Our online funeral notices typically include:

  • Information that the person has died (usually with a picture)
  • The date, time and location of the funeral or memorial service (if wanting to share this).
  • Information on how to send flowers or donations to a chosen charity.
  • An option for guests to leave messages or share memories.


This follows on from our MuchLoved tribute service which is where through our tribute pages you can view service details, make donations, leave messages for the family, light a candle or even share a picture of the deceased. This service is completely free, just get in touch if this is something you would like us to help you set up.

Preparing Your Digital Legacy

Planning for what happens to your digital data after you die is incredibly important, and gives your family one less thing to worry about. Your digital legacy includes everything from your social media accounts to email addresses, photos and other online information. Here are a few tips on how to prepare your digital legacy:

  • Create a digital will: include instructions for how you want your digital files to be managed, and whether you would like the executor of your estate to handle this or someone else.
  • Appoint a legacy contact: on some platforms like Facebook and Google, you can appoint a trusted person to manage your accounts after death.
  • Back up important files: make sure any valuable files are backed in a safe place so your loved ones can access them once you are no longer around.
  • Review privacy settings: regularly check the privacy settings on your social media accounts to ensure they are as secure as possible.

Navigating social media after a loss can be a challenging process. At Levertons, we are here to provide families with the support they need through this difficult time. For more information about our free online notices or our MuchLoved service, contact us today.

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Hannah Leverton

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

Drew and his team at Leverton & Sons Ltd. could not have done more to take me through the process of organising my late twin brother's funeral; they were professional, yet understanding, empathetic and patient (this being the first funeral I have had to organise), and I felt helped every step of the way. The fact that we had to organise things 'long distance' as we are not local to where my twin brother lived (so over the 'phone and by email) was no obstacle to them. The funeral itself was just what I wanted. Thank you.

Review by William W left on 28 Apr 2025

TRUSTist

We used Leverton’s recently to take care of the funeral arrangements for our Mum. They were incredibly professional yet approachable at all points, and managed both the larger organisation and small details very well. Deborah was lovely to deal with and made us feel like we were in very safe hands, on the run up to the funeral and indeed on the day itself when everything went perfectly, just as we had hoped. Her local knowledge meant that her recommendations of funeral location, florist, wake venue and celebrant all proved successful too and just right for what we needed. Very happy to recommend. Many thanks.

Review by Annabel M left on 28 Apr 2025

Google

A huge "Thank You" to Carmel and her Team for undertaking the arrangements of the funeral for my husband Charles W Ramsay. Carmel was professional, kind, thoughtful and cared for us as though she was a member of our family . Together with her supportive team, the service was exceptional. Levertons live on.

Review by Hazeline C left on 25 Apr 2025

TRUSTist

Everyone was very sympathetic, kind and efficient. I highly recommend them.

Review by Wanda M left on 24 Apr 2025

TRUSTist

The funeral arrangements were handled with great sensitivity. We could not have been happier with the service provided by Craig and the team at Leverton's Belsize Park. At a time of sadness they were supportive, considerate and just what was needed in difficult circumstances. We have no hesitation in recommending their services

Review by Caroline M left on 24 Apr 2025

TRUSTist

Review by Caroline M left on 24 Apr 2025

Google

Review by Stuart H left on 24 Apr 2025

Google

Arranging a funeral is always going to be an unpleasant burden at a difficult time, but the experience with Leverton's Muswell Hill office was hugely helpful and supportive. I cannot recommend them more highly on every aspect of the process. They listen carefully, make excellent and well-timed suggestions and support the planning process with flexibility and sensitivity. At the funeral service itself they were discreet and thoroughly professional throughout. To the extent that this would ever be a positive experience, I do not believe that any firm could have done a better job, and I would not hesitate to recommend them as an absolutely top class service

Review by James P left on 23 Apr 2025

Google

I recently had the experience of working with Deborah at Leverton & Sons during a profoundly difficult time, and I cannot express enough gratitude for the excellent support and care Deborah and team provided. Deborah demonstrated kindness and thoughtfulness that immediately put us at ease, she approached every aspect with an understanding that felt both personal and compassionate. Deborah and her team were incredibly efficient throughout the entire process, explaining all the options, working on the schedule and flow, handling intricate details whilst allowing us the space to grieve. I wholeheartedly recommend Deborah at Leverton & Sons to anyone seeking compassionate and skilled assistance and kindness. Thank you Deborah.

Review by M.E left on 22 Apr 2025

Google

Very respectable and professional service from start to finish. Lorna and her team gave my Mum Yvonne a great send off . Tim the celebrant was also exceptional. Thanks from all the family . Highly recommended

Review by Jake T left on 22 Apr 2025

Google

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