What looks different now

Since last week, if you walk by any of our branches you will see a Price List in each of the windows. You will also find this in a larger poster format inside our reception areas along with another poster containing other information about current crematorium prices, ownership disclosure and terms of business. All of this is available to download from our website, via email request and in paper format from our branches/post.

It may look a bit ‘up front’ and perhaps jarring to have prices brought to clients’ attention so quickly before we are able to have a conversation. However, it is now mandatory to display our information in this way as new regulation has come into effect across the profession introduced by the Competition and Markets Authority (CMA).

This is a move by the CMA to make pricing and ownership more transparent and accessible to clients and we think this can only be a good thing. Good and reputable funeral directors are already doing this. As a company we have always provided online and printed price lists in easily accessible formats and have in fact been recognised for the level of transparency and clarity in which we present our information. As early adopters of a company website within the profession we have always listed our prices along with our services and are committed to presenting them clearly.

You will still be able to find our full – what we call ‘Comprehensive’ price list which has all of the services and fees itemised. However, what you will see on our window and reception posters are our prices presented in a Standardised format as required by the regulation. The purpose of this is to enable clients to compare Funeral Directors prices by displaying simple funeral service options in the same way throughout the profession.

We still feel, as with all of our services, that it’s important that we are able to explain and take you through the options that are right for you. Listing items is helpful but every funeral is different and listening to the bereaved and tailoring what each family needs, enables us to show you what is applicable and suitable. It can often be a lot of information to process at a very difficult time and the new formats still require explanation and conversation. This is central to our role and where our relationship based on trust begins.

We are still proudly independently owned, and managed, by our family – as we have been since 1789 and are happy to confirm this in our Mandatory Information posters.

Please do and come in or phone to chat to us if you would like to know more about us or our pricing and the services that we provide. As always without obligation or any pressure.

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Hannah Leverton

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

Fantastic everything we wanted was done nothing put them out there way they did everything we asked for my mam was well looked after amazing people and very helpful

Review by Stacey K left on 28 Nov 2023

TRUSTist

Lorna was great and very professional, we had a lovely service. She listened to what we wanted and carried it out accordingly. Thanks to all the team

Review by Ann S left on 28 Nov 2023

Google

The relatively sudden death of my best friend who was 48 years old was one of the hardest things to bear. Levingtons made arranging his funeral so easy, the staff felt like friend who listened and understood with no pressures I’d like to thank pippa and Michael for bringing comfort at such an awlful time. Keep up the good work and never change

Review by Peter C left on 25 Nov 2023

TRUSTist

I was very impressed from first to last with the way in which Kathryn at Leverton handled the arrangements. Very sensitive and professional indeed.

Review by Paul G left on 24 Nov 2023

TRUSTist

Levertons dealt with the funeral of our dear aunt with respect and tenderness. Kathryn at the Hampstead branch was very helpful and personable and explained the process and was considerate of our wishes. She communicated regularly and was there on the day to assist and reassure.

Review by Anne S left on 10 Nov 2023

Google

With respect and tenderness. Kathryn at the Hampstead branch was very helpful and personable and explained the process and was considerate of our wishes. She communicated regularly and was there on the day to assist and reassure.

Review by Anne S left on 10 Nov 2023

TRUSTist

I had a very positive experience with Leverton in Belsize Park. Kathryn made the whole experience of organising my husband’s funeral very easy, and in assisting me to obtain the desired ceremony. The result was faultlessly beautiful.

Review by Alice F left on 07 Nov 2023

TRUSTist

Dear Kathryn, Thank you for your invaluable care and support during the dark days following Richard’s passing. You were a great comfort to us as a family and your ability to coordinate all the various aspects involved was nothing short of a miracle. The funeral, although traumatic, went smoothly. We received nothing but wonderful comments from all involved. We send you very best wishes.

Review by Julie R left on 06 Nov 2023

TRUSTist

The service that Levertons (Golders Green) provided, cannot be faulted. From beginning to end and through every aspect of the arrangements, they were: professional, supportive, kind and extremely patient. I would recommend this company very highly

Review by Catherine D left on 23 Oct 2023

Google

Kathryn was brilliant - she was thorough, efficient, friendly - everything from preparation to the actual day went very well. It was so nice that this old, established firm, continued to serve their customers with a personal touch. Can't recommend more. Thank you Kathryn!

Review by Kumiko M left on 18 Oct 2023

TRUSTist

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