What looks different now

Since last week, if you walk by any of our branches you will see a Price List in each of the windows. You will also find this in a larger poster format inside our reception areas along with another poster containing other information about current crematorium prices, ownership disclosure and terms of business. All of this is available to download from our website, via email request and in paper format from our branches/post.

It may look a bit ‘up front’ and perhaps jarring to have prices brought to clients’ attention so quickly before we are able to have a conversation. However, it is now mandatory to display our information in this way as new regulation has come into effect across the profession introduced by the Competition and Markets Authority (CMA).

This is a move by the CMA to make pricing and ownership more transparent and accessible to clients and we think this can only be a good thing. Good and reputable funeral directors are already doing this. As a company we have always provided online and printed price lists in easily accessible formats and have in fact been recognised for the level of transparency and clarity in which we present our information. As early adopters of a company website within the profession we have always listed our prices along with our services and are committed to presenting them clearly.

You will still be able to find our full – what we call ‘Comprehensive’ price list which has all of the services and fees itemised. However, what you will see on our window and reception posters are our prices presented in a Standardised format as required by the regulation. The purpose of this is to enable clients to compare Funeral Directors prices by displaying simple funeral service options in the same way throughout the profession.

We still feel, as with all of our services, that it’s important that we are able to explain and take you through the options that are right for you. Listing items is helpful but every funeral is different and listening to the bereaved and tailoring what each family needs, enables us to show you what is applicable and suitable. It can often be a lot of information to process at a very difficult time and the new formats still require explanation and conversation. This is central to our role and where our relationship based on trust begins.

We are still proudly independently owned, and managed, by our family – as we have been since 1789 and are happy to confirm this in our Mandatory Information posters.

Please do and come in or phone to chat to us if you would like to know more about us or our pricing and the services that we provide. As always without obligation or any pressure.

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Hannah Leverton

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

I can confirm with total sincerity that Levertons, and in particular Julie, are superb. Sympathetic, supportive, honest and direct. After 234 years they really have got the hang of it. I am happy to express my gratitude and praise for a wonderful company……they deserve every one of their five stars. Graham Walker 27 March 2024

Review by Graham W left on 27 Mar 2024

Google

Very kind and professional with great attention to detail. At what is a difficult and sad time, you can rely on them to deal with the arrangements in the best way possible. Thank you in particular to Andrew whose help and advice was invaluable.

Review by Phil G left on 21 Mar 2024

Google

In the most difficult time of our lives Lorna and the rest of team made the process as easy as they possibly could taking a lot of pressure off of us, treating my mum with such dignity that she deserves, and giving her the most beautiful send off, I will be forever greatful for their service.

Review by Kirsty M left on 15 Mar 2024

Google

From start to finish Leverton & Sons provided a superb service. We had used Levertons about 15 years' ago and based on a positive experience then, we chose Levertons again. I can safely say that the exceptional standard of service has been maintained if not surpassed.. I'd like to make special mention of the Fortis Green branch where Deborah Rush dealt with the whole process and our requests both sympathetically and efficiently.

Review by Peter P left on 15 Mar 2024

TRUSTist

Levertons led us through the whole process. They were very professional and knowledgeable. They took away needing to talk to lots of people and acted as the link between everyone involved. We’ve used them before and will use them in the future should the unfortunate need arise.

Review by franc f left on 14 Mar 2024

Google

Thanks to the kind, helpful and professional support from the staff at Leverton's, we were able to put together a funeral for my husband that we think he would have enjoyed! The time between a death and the funeral is emotional and the steady encouragement from Lorna at Leverton's was crucial for helping us through. I am also particularly grateful for the introduction to Rosalie, who proved to be the perfect Celebrant for us. I loved working with a team of family and friends, with Rosalie and the funeral directors providing structure, mechanisms and co-ordination: Lorna was such a responsive and competent person to keep us working towards our goal in a timely way.

Review by Daphne A left on 14 Mar 2024

Google

I highly recommend Levertons

Review by Des C left on 14 Mar 2024

Google

It's not a big place but during the heartbreaking time of my mother's passing Drew and his team at Leverton's made the whole process smooth and effortless.

Review by subhra b left on 12 Mar 2024

Google

Review by Cod M left on 11 Mar 2024

Google

I thought the funeral was very well managed. Everyone was kind and helpful but discreet.

Review by Lorna W left on 07 Mar 2024

TRUSTist

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