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Family feedback

These comments come from cards and letters sent to us after a funeral. They are unsolicited quotes and are reproduced here with the consent of the writers.

I can’t thank you and Levertons enough for what you did for us this week. You are surely the most wonderful funeral directors in Britain. I felt entirely safe, and completely looked after. And your team on the day were beautifully turned out, stylish, elegant and totally fitting. You guided us so gently, calmly and thoroughly through the entire thing. A million thanks for all your work and kindness.

Miss F of Notting Hill

That the funeral (and one that involved crossing London, road closures and the involvement of several hundred police!) seemed to run seamlessly and so effortlessly is a testament to the immense hard work and organisation that must have gone on behind the scenes.

Miss C of Hampstead

When a family comes to your service for help in the invariably sad and sometimes desperate circumstances of death, to be met as we were by such understanding, outstanding competence and sheer kindness was a rare and real consolation in itself.

You led us through a deeply unhappy and confusing time with a sure touch. The whole family feels that in you we made a friend, and I hope you will always feel the same.

The C family of St John’s Wood

From the moment I walked into your office, and you successfully calmed a very stressed individual, I knew I could have complete confidence in you. I know that much of what you have done is your core business, but I also know that the efforts you have gone to over the past week – liaising with so many people has been “above and beyond”. I will always be grateful for this.

Miss H of Liverpool

Just a small expression of thanks for the excellent way in which Mum went on her last journey. Thank you for your time, patience and great professionalism. We have appreciated it every step of the way. You are undoubtedly the best.

The O family of Camden

I was most impressed with the manner in which you dealt with the arrangements for the funeral. Your professionalism was very evident from our first meeting and throughout the whole process. Your expertise and sympathetic attitude eased many of my anxieties.

Many thanks to you and your staff.

Brigadier P of Shropshire

On behalf of myself and the children, thank you for the way everything was done for us. We could not have wished for better service and consideration over the whole process.

Mrs B of Hendon

It was a wonderful day, made easy for us by your close attention to detail. Everything had been arranged and double-checked. You and your staff should be commended for your total professionalism and care to duty. It made a difficult day very enjoyable and memorable.

Please also pass on my thanks to your team.

Mr M of Sussex

Thank you for being a support to us and making it possible to have the type of funeral we felt dad would have wanted.

Miss B of Preston

My wife and I would like to personally thank you and your staff for the commitment put into ensuring that the funeral and associated arrangements proceeded without any hindrance or worry on our behalf.

Mr B of Devon

We were blessed with a superb funeral director from Levertons who became our friend. His control of the detail and instant problem solving was a wonder to behold. Levertons have been in business since the year of the French Revolution in 1789 and he is the first non-family director in nine generations. No surprises there, as they say.

Mr C of Chalk Farm

And from the Daily Telegraph, with regard to the funeral of Sir Clement Freud, Stephen Fry was quoted as saying:

That was far and away the most wonderful funeral service I have ever attended, if a funeral service can be wonderful. It was touching, elegant, funny and beautifully organised.

Click here to see the whole obituary.

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